De Motte
McDonald's

McDonald's

338 North Halleck Street, De Motte, 46310, United States Of America

Burgers • Chicken • Fast Food • Coffee & Tea


"Went through drive thru pd for food was distracted by grandson left without getting food at 846 am. Went to my daughters picked her up realized I didn't get food. Went to McDonalds went in and person behind counter said tgey thought I left, I apologized. She put fresh hashbrowns in bag and gave it to me. On my way out this lady stops me says I can't leave with that food it has been over 30 minutes. I said no it hasn't she wd not give me my money back stating it wasn't her fault I forgot my food. I told her I had a 10 am appt and could not wait for her to make more food. She refused to give me my food back. I left so I wd not be late for my dr appt. After I had gotten in car and told my daughter she looked at my receipt and said it showed 846am and we had gotten back there at 9:07 am. I called that same Mgr answered I said it was only 20 minutes not 30. She said I said I wd make u more food. I said I had to leave for a dr appt. I said I'd call corporate, she said go ahead they will send me an email and I will call you! She refused to gibe me my money back, said if I had gotten back by 1030 I could get it all made again or I could go back in later and say I talked to her and get something, she never specified what. I said so u are telling me if I pick up food and drive 20 min to my house the food is nasty? So no food, no refund of $26.14, that Manager, Kayla, is rude and HORRIBLE! I will NEVER give them my business again. She needs to be fired!"