"I ordered a brick oven pizza, but the food took a long time to come out. When it finally arrived, it looked good. However, when I took my first bite, a piece of fresh mozzarella fell off, revealing a long black hair underneath. This was shocking, especially considering I might have swallowed it without noticing if the cheese had stayed in place.
I brought the pizza back to the counter to show the staff, and they said they would remake it. Meanwhile, my husband finished his burger and fries, which were just average, while we sipped our wine. After waiting about 30 minutes for the new pizza, we decided to give up on it. We managed to get a refund, but the staff never apologized for the hair in my food or for the delay in getting my pizza remade. Overall, we won't be coming back."
