"When I checked the bathrooms, I noticed there were no changing tables. I spotted a bench near the restroom area and asked the woman who took our order if I could use it to change my baby's diaper since we couldn’t walk back to the car in the snow. To my surprise, she flatly refused, stating that people sit there and that her Halloween decorations were on it, all with evident annoyance in her voice. The decorations were carelessly tossed aside, and there was more than enough space on the bench to safely change my baby.
When I pointed out that it was just a bench without a changing table available, she begrudgingly mentioned she could move the decorations. We declined her offer, as it was clear she was uninterested in accommodating us.
Later, I called the restaurant to voice my concerns about the situation, hoping to address it calmly without causing a scene. Unfortunately, the girl on the phone merely said, "I'm sorry you feel that way," showing no concern for the issue or for my experience, instead simply defending her coworker.
The lack of a changing table wouldn’t have been as big of a deal if there had been some willingness to accommodate us. I would not recommend this place to parents; it doesn’t feel family-friendly and gives off an unwelcoming vibe."
