"On September 17, 2022, around 8:25 PM, I had an extremely disappointing experience at Jersey Mike's. I ordered my favorite sub, the Big Kahuna. First, I had to turn back because my sub didn’t have any of the toppings I had requested. Then, when I got home, I found the bread was stale, and the chicken was hard, dry, and tasted old. I've never encountered this type of quality at Jersey Mike's before. The girl with dreadlocks who took my order was unfriendly and unhelpful—there was no greeting, nothing at all. She simply said, "We don’t have white [bread]" without any further explanation."