Chip Combo
Firehouse Subs

Firehouse Subs

489 River Hwy Ste C, Mooresville, NC 28117, United States

Tea • American • Sandwiches • North American


"Firehouse subs and the Hook and Ladder have been my favorite sub shop and sandwich for quite a while. Wasn't sure what I wanted for lunch today as I was headed to Lowe's and remembered Firehouse and got excited about getting a Hook and Ladder. Boy, was that excitement crushed! So uch so, I'm not sure if I ever want to go to any firehouse ever again! As I was walking in, one of the three employees I saw at the store was walking back in from disposing of garbage with one glove on and headphones in. Waited on him to take off the glove, not wash his hands, and take my order and hand me a tea cup. It was obvious by his banging on the keypad, with headphones, he wasn't happy to be there. Could hardly communicate my order to him because of the headphones and his tone! Got my order and asked for sauce. I couldn't remember the name of the sauce because it use to be setting out. After asking him a few questions trying to figure it out, he became extremely rode and calked me bro several times. At that point, I told him to forget it. I could hear him and his coworker talking about me. Finally another employee came out a d I asked if he was a manager. He responded he was and I asked him about sauce. He finally found what I wanted. After that I sat there as the 2 employees in front threw and kicked boxes and looked at their phones. There was plenty of cleaning that needed to be done but they didn't seem to care. Firehouse should close this site if they can't perform any better! Gives the franchise a terrible reputation!"