"Dion's food and service as usually always on point, however this visit was a poor experience. Ordered food via app prior to my arrival , i only ordered sandwiches which said it would only take 15 min, arrived ar the store 20 min later, food wasn't ready, waited another 10 min before it was done, upon checking the food to make sure it was correct, they made 1 of my kids sandwiches wrong. It was just a turkey and swiss plain nothing on it, meat and cheese only but you can tell they messed up and put everything on it then tried to scrape the mustard off the bread and take off the onions and lettuce and there were still lots of pieces left on the sandwich. If this were my sandwich it wouldn't have been a problem but we know how picky kids are, so I advised them it was for my kid and needed to be plain just as ordered, they apologized and had another sandwich made. They called me up again to pickup the freshly made sandwich, which again checked to make sure it was correct, guess what? It was wrong again!! This time it had xtra onion and tomatoes on it, to which stated what is going on back there cannot they not read a ticket, I was very upset at this point as now I would have to wait yet again while my other sandwiches were now getting cold. The manager once again apologized and had them rush the sandwich and watched them to make sure the order was made correctly. Very dissatisfied with this experience which is unusual for Dion's hoping this was just a 1 off experience"
