"Our first lunch at The Vineyards was marred by poor service and a mix-up over the price of a bottle of sparkling wine. Despite this, we decided to give it another chance, hoping for a memorable meal to celebrate my mother-in-law's birthday. Unfortunately, it did not live up to our expectations. Once again, the service was lacking. After ordering a dish recommended by the waiter, we waited and waited. Just when we thought our food should be arriving, the waiter informed us that they were out of the suggested selection. We requested the menus again to make a different choice, only to find that the prices were higher than what we had seen initially. When we inquired about this, the waiter explained that we must have received outdated menus during our first visit. Throughout this experience, neither the waiter nor the staff offered any apologies. When our food finally arrived, the meat was tough and barely warm. To top it off, although the wine was quite pricey, the glasses were only filled one-third full. We were thoroughly disappointed and won't be coming back. Additionally, I took the time to email the owner through their website to share my experience, but we never received any acknowledgment, let alone an apology. This restaurant has a lovely ambiance, but it really needs to improve its service and food to match the high prices they charge."
