Auntie Anne's - Menu

The staff here was amazing! They were so sweet and helpful with our tour, the kids had a great time and we had some delicious pretzels!

We were waited on promptly and our food and drink was delicious. The cashiers were most polite and friendly! One in particular was named Antonio.

This is a great spot to grab fresh, delicious pretzels while you're shopping at the mall. It tends to get busy, so you might have to wait in line for your pretzel treats. I particularly enjoy the classic pretzels and the small hot dogs wrapped in pretzel dough. The staff is friendly, and the place is clean and well-organized. View menu

Every time I eat here, I end up waiting longer than what the app indicates because the manager always seems to take his time. When the app says my order will be ready at 3:30, I expect it to be done by then, not at 3:40 or 3:45! I also don’t understand why, during some shifts, the hot dogs are pre-made, while in other shifts, they're made to order. It just doesn’t make sense!

I truly wish I could give zero stars and post photos. I ordered two orders of Mini Brezel Dogs for delivery, and when they arrived, they were inedible because the dough was still raw on each one. Since I'm at work, I can't return them right away, and I won't be off until 4:30, so I'm left with this expensive, uneaten food. I used to love Auntie Anne's and ate there regularly, but I think I just reminded myself why I stopped going. I will never order from them again, whether for delivery or in person!

Who doesn't love Auntie Ann's pretzels? This particular location never seems to have many items on the menu prepared and available. They will make it for you if you want to wait 8-10 minutes. This is contradictory to the idea of a quick place in the mall if you have to wait to get anything other than a plain pretzel. The young man who helped us was very nice, but the other staff were just standing around not really doing anything. The employee who made our pretzel seemed annoyed that we did not just take the plain pretzel available and still wanted something else on the menu that would have to be made. View menu

I wish I could give this location 0/10 stars. I am a long time fan of Auntie Anne's pretzels and this place used to have the best pretzels around, but now they're just sorry. The only thing they make now are those little pretzel bites and if that's not what you want, then ah well, get ready to spend 30 minutes or more waiting in line for a disgusting, undercooked, mishapened pretzel. Today I ordered an original pretzel and they still managed to mess it up. They can't get even the simplest of orders right. They have terrible management and the service is trash. The only workers available are a bunch of kids that don't know what they're doing and look like a deer caught in headlights when you...