Emperor’s Palace - Menu

5050 WA-303, Bremerton, WA 98311, United States

🛍 Bbq, Meat, Buffet, Chicken

3.7 💬 206 Reviews

Phone: +13604792732

Address: 5050 WA-303, Bremerton, WA 98311, United States

City: Bremerton

Menu Dishes: 35

Reviews: 206

Website: https://www.emperorspalacebremerton.com

"I ordered dinner online for a special party I was hosting for six people, and my card was charged for the food, a delivery fee, and an automatic tip—which I dislike but seems to be standard these days, so I just accepted it. However, twenty minutes before my guests were set to arrive, I received a call from the restaurant asking how I intended to pay, despite having already been charged. I get notifications whenever my account is charged, so I knew the payment had gone through. I informed them that it had already been paid and even sent them a screenshot as evidence. Despite this, they insisted their system showed the payment as unpaid and stated I needed to pay again. This meal was expensive, and I didn’t have the funds available to cover it a second time, which I explained to the woman, who had already seen my screenshot. Not only did they fail to deliver my order—which I placed an hour and a half before my guests arrived—but now I also didn’t have enough money to order anything else. I had no time to prepare a meal or make reservations elsewhere. The restaurant eventually refunded me two days later, but by then, the damage was done. There was no apology or explanation for the woman’s behavior; they simply issued a refund back to my account. This employee refused to listen to reason, dismissed the proof I provided, and showed no concern for how important this dinner was to me. I have been a loyal customer at this restaurant for years and have never had a payment issue before. I’ve always tipped well and accepted less-than-ideal service and food quality during the pandemic, but this situation has gone beyond what I can tolerate. I will never order from here again, and I strongly advise others to think twice before doing so. The portions are smaller, the food quality has declined, and you'll end up paying extra for delivery and mandatory tips, even if the service does not merit it. You could end up paying twice because they can’t manage their own website, be accused of lying by someone who barely speaks English, and then wait for a refund days later. This was, without a doubt, the worst experience I’ve had in my 54 years of life."

Full menu - 35 options

All prices are estimates on menu.

Soups

Chicken

Chicken Dishes

Entrées

Uncategorized

Seafood

Burger

Sandwiches

Indian

Miscellaneous

Appetizer

Mongolian Food

Seafood Dishes

Chow Mein

Pork

Noodle Bowls

Poultry

Sushi Rolls

Salads

Gia Gia

very tasty and fresh food. super friendly server

Address

Show Map

Reviews

Lela
Lela

On Sunday at 5 PM, I placed an online order and found my food ready just 10 minutes later when I arrived. The portions were huge, and this was by far the best Chinese food I've had in a long time. That's why I took the time to leave a positive review!


Miller
Miller

I ordered lunch through Uber Eats and got chicken chow mein and Kung Pao chicken. Unfortunately, both dishes had no flavor and were overly greasy. I ended up throwing the food away and eating the complimentary rice instead. I definitely won't be ordering from them again.


Earlene
Earlene

great place for Chinese food. clean and welcoming throughout the service was great with knowledgeable staff. the food was freshly prepared as ordered with good taste. several temptings to fill every appetit or Mongolian style buffet. price fair for food quantity. decoration could be something refreshed. View menu


Ханхархан
Ханхархан

Prices are a little high for the portion you end up getting. Service was pleasant, inside the restaurant you'll see a clean space laden with some dated decor. The food was decent but, the egg rolls were very dissapoiting. While they were well fried, they had little to no meat, and we're very thin. It's good enough to come back. Wish the prices were a tad lower.


Lela
Lela

I dislike writing bad reviews. Our service was great when we were finally got it. The bbq pork was so dry and still part frozen, I was so sad but with enough sweet and sour it wasn't sticking to my tongue. We got our food and it was mostly breading. Just not great at all. We took the left overs...most of it and boxed it up only to throw it away not long after leaving as the food started to feel uncomfortable in our tummies. Over all, I miss the panda inn.


Alyson
Alyson

I would say that this quite average Chinese food does not make up to burn at any wise, but certainly not terrible. this is the first Chinese restaurant we tried in the opposite, so we have no great comparison here. to the greatest part, everything was quite much that they would expect from a Chinese restaurant. no surprises when you crate. but some dinge seemed a bit off. not bad again, just... for example, the lo my tasted from some reason different. I think it was a bit more gland, maybe more oily or just another oil than typical. Meat and vegetables were good, only different with taste especially in the nudes. general tso’s and sweet acidic huh had great aromas and textures. but there was... View menu


Dereck
Dereck

I ordered dinner online for a special party I was hosting for six people, and my card was charged for the food, a delivery fee, and an automatic tip—which I dislike but seems to be standard these days, so I just accepted it. However, twenty minutes before my guests were set to arrive, I received a call from the restaurant asking how I intended to pay, despite having already been charged. I get notifications whenever my account is charged, so I knew the payment had gone through. I informed them that it had already been paid and even sent them a screenshot as evidence. Despite this, they insisted their system showed the payment as unpaid and stated I needed to pay again. This meal was expensi...

Categories

  • Bbq Savor the smoky and savory flavors of our barbecue offerings. From tender ribs to juicy briskets, each dish is grilled to perfection with our signature sauces and spices for an authentic BBQ experience.
  • Meat Explore our mouth-watering meat selection, featuring expertly grilled steaks, tender chicken, and flavorful lamb dishes, each seasoned to perfection for an unforgettable dining experience. View menu
  • Buffet Indulge in a lavish array of culinary delights with our buffet selection, featuring a diverse range of delectable dishes to satisfy every palate, from savory starters to irresistible desserts.
  • Chicken Succulent and savory, our chicken dishes are crafted with tender meat, flavorful seasonings, and diverse culinary inspirations. Enjoy a delectable variety that's sure to satisfy every palate.

Amenities

  • Takeout
  • Delivery
  • menu
  • Television
  • menu
  • Parking Area

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