Firehouse Subs - Menu

4419 Western Ave, #101, Knoxville, TN 37921, 37921-4310, United States

🛍 Delis, Catering, Fast Food, Sandwiches

4.3 💬 2566 Reviews
Firehouse Subs

Phone: +18652008681

Address: 4419 Western Ave, #101, Knoxville, TN 37921, 37921-4310, United States

City: Knoxville

Menu Dishes: 25

Reviews: 2566

Website: http://firehousesubs.com/menu?service-mode=TAKEOUT&store-number=788

"This is definitely the best restaurant in Knoxville! I make an extra 10-minute drive just for the fantastic staff and delicious food. Abby, in particular, knows my order by heart and always greets me when I arrive. I recently experienced a minor mix-up, which has never happened before, so it wasn't a big deal. Abby and, I think, his name was either Edison or Harrison, were both very apologetic about such a small issue! The staff here is truly the BEST!"

Full menu - 25 options

All prices are estimates on menu.

Hot Specialty Subs

Dessert

Sandwiches

Medium Specialty Subs

Build Your Own Sub

Snacks And Sides

Salads

Most Popular

Fresh Salad

Fully Involved

Hot Subs

Cold Subs

Subway Salads

Philadelphians

Ashley Ashley

The staff is consistently friendly. My mom loves the tuna sub; it's always delicious!

Address

Show Map

Reviews

Aleen
Aleen

The food was excellent! It's consistently delicious, and I've never encountered any issues. Rating: 5/5.


bill
bill

I ordered the Italian sandwich, but it was quite dry. It seemed like they forgot to add the Italian dressing. On a positive note, the bread was very fresh.


Jayce
Jayce

The customer service was impeccable. The food was excellent, prepared quickly, and I felt truly valued as a guest. These factors keep me returning time and time again. View menu


Dionne
Dionne

I ordered a kid's meal for my son to go, along with a freshly baked cookie. The two men working during lunchtime were really kind and friendly. Both the lobby and the women's restroom were fresh and clean. Every time I visit this location, I experience the best friendly atmosphere and service.


Eleazar
Eleazar

The man who took my order yesterday recommended adding mushrooms for an extra $0.75 to my Philly steak sandwich. I agreed, but when I got home, I found there were no mushrooms, and the rest of the sandwich was a bit lacking. It's been at least 10 years since I've eaten at Firehouse, so I'm not sure if this is typical. Food: 3/5


Missy
Missy

Always delicious, and the employees appear to be happy too! However, on September 6, 2022, I would like to suggest not tossing pickles into containers. They shouldn’t come into contact with the containers, as they may harbor germs of all kinds. This is the second time I’ve had to throw them away because they were quite unappetizing. View menu


Daniel
Daniel

The man who took my order yesterday recommended adding mushrooms for an extra $0.75 to my Philly steak sandwich. I agreed. When I got home, however, I found that there were no mushrooms, and the rest of the sandwich was quite sparse. It's been at least 10 years since I've eaten at Firehouse, so I'm not sure if this is their usual standard.


Ernest
Ernest

I enjoyed the sub I had; it was made and served quickly. The service was efficient but rather silent—none of the staff greeted me or anyone else. They seemed content to stay to themselves, even when spoken to. However, I wasn't there for conversation, just the food, which was quite good and better than other chain sandwich shops. Still, I wouldn't recommend this location for its ambiance.


Lauron
Lauron

This is definitely the best restaurant in Knoxville! I make an extra 10-minute drive just for the fantastic staff and delicious food. Abby, in particular, knows my order by heart and always greets me when I arrive. I recently experienced a minor mix-up, which has never happened before, so it wasn't a big deal. Abby and, I think, his name was either Edison or Harrison, were both very apologetic about such a small issue! The staff here is truly the BEST! View menu

Knoxville

Knoxville

Knoxville offers Southern hospitality with a vibrant arts scene, outdoor adventures in the Great Smoky Mountains, and classic Southern cuisine like barbecue, cornbread, and fried chicken.

Categories

  • Delis Fresh, made-to-order sandwiches, salads, and sides with premium ingredients. Enjoy classic favorites and unique creations, perfect for a quick, satisfying meal or a leisurely lunch with friends.
  • Catering Catering services offering a diverse range of delicious and beautifully presented dishes, perfect for any event or gathering. Our menu combines creativity with quality ingredients to delight your guests. View menu
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.
  • Sandwiches A delightful assortment of freshly made sandwiches, crafted with premium ingredients and served on artisan bread. Perfect for a quick lunch or a satisfying meal, each bite is packed with flavor and goodness.

Amenities

  • Kids
  • Takeout
  • menu
  • Delivery
  • menu
  • Television

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"Final Update (July 27, 2024): THEY PUT BACON IN MY VEGETARIAN CREPE. I am still traumatized and queasy from my breakfast this morning. I ordered a scrambled egg, spinach, tomato crepe, which is vegetarian, as I am a Muslim and do not eat meat outside. Most of the meal was fine, until the last bite. I felt a crunch that it should not have and did not have until the last bite. It's also definitely not the crust of the crepe itself as I was eating the crust together with the center nearly all the time. I was trying to figure out what this crunchy thing could be. Then I remembered reading somewhere BACON is crunchy and savory. A nearby waitress noticed my face go pale and asked if everything is okay. I asked about this crunchy, savory thing I tasted in the last bite that felt very weird, out of place, and asked if it could be BACON. She saw some leftovers in my plate and said it does look like that. I could not believe it. In all my years in USA, I have never had such a horrible experience with MEAT being contaminated into some VEGETARIAN dish. This is literally deserving of a lawsuit. The problem with crepes is you cannot open and see everything to ensure they didn't contaminate with some BACON before eating as that defeats the purpose of a crepe. I urge all vegetarians and Muslims to AVOID this restaurant like the plague. They have no standards of cross contamination if they cannot even keep pigs and dogs away from vegetarian dishes in the kitchen. I also just saw the latest edited response from the owner to my review and see they are accusing me of lying. How disgusting and unethical. I don't care if it's the first and last time you served a group at 3:45 pm in 15 years. You just had to check your CCTV footage and confirm several of us were waiting outside while this group barged in and ordered at 3:45 pm that day. If you need even more help, it was a group of young children, probably some school or high school, with a few older teacher-aged people. Now go find the footage and I hope you recant your accusation of me lying. Absolutely despicable. Only thing I agree with the owner on is the Strawberries and cream was good. But who knows, it might contain meat too, if you aren't looking. Old review I ordered the Bavarian cream since it looked simple and focused on the vanilla flavor. But it felt really disgusting in terms of texture. I was afraid it might have gelatin when I Googled the ingredients upon that feeling of disgust. I asked the staff for the ingredients and they brought a big bucket and showed me the ingredients. Thankfully, it didn't have gelatin. But I'm guessing the reason it tasted so bad was it was some wholesale cream sold at Costco or Restaurant Depot. Update 1: Made it 3* because the service was good and they replied they buy from a bakery, which is better. For me, personally, though, the food just did not taste good so I cannot give it more than 3*. I'm happy others seem to like it though. Just the Bavarian creams I've had in other places were better suited for my taste buds. Another issue I cannot increase the stars for is that the shop was supposed to be closed 3-4 Saturday and many of us waited outside in the sun whils a big group of people just walked in at 3:45ish and took a long time to order, which wasn't over even when I entered at 4pm as the first batch or customers."