Savory meatballs smothered in marinara, melted provolone cheese, and zesty Italian seasonings on a toasted sub roll.
Sandwiches
American • Fast Food • Sandwiches • North American
"We always were happy with the service and subs at this location. Haven’t been in a while before little over a week ago, service was short, facility was dirty and sandwiches were cold. As this is not the norm, we went today again hoping for a better outcome. Service just as bad, no greeting, very short taking your order, almost rude calling your name placing the food on the counter and keep chatting to their coworkers like you are not welcome. We even were the only ones there. No enjoy or have a great day nothing. And to top it off, cold sandwiches again. Simply too expensive to receive bad service and cold food. Wont be back to this location."
Delis • Steak • Cheese • Salads
"I have eaten at Firehouse Subs in several different areas and I love the concept, I love supporting the local FD 's but I 've got to say my experience was not great. I came in and was welcomed with a mediocre welcome and when I asked the cashier for her suggestion she said whatever you want . I love to ask for feedback from staff, to try new things and to get their opinion so this was sad. I settled for The classic chicken bacon ranch. The Bacon was 2 strips for a full large sandwich and they were paper thin, no flavor added to my sandwich. The turkey was good but overall I would rate the sandwich a C+. There were a lot of staff working and they were not super busy but no customer engagement at all. Final item is from the time I walked in to the time I left with 1 sandwich to go was just over 25 minutes. Next time I come through I will give you another shot and my hope is things get better."
Lunch • Hawaiian • Fast Food • Sandwiches
"I don't eat here because I am not someone who likes subs or sandwiches at all. But my family eats here a lot and loves it. I got some food from a nearby restaurant and then took it to go so that the rest of my family could eat here and everyone could have food they liked. My family LOVES the food here. I'm sure it's good if you like subs. But I'm reviewing this place because the staff was SO friendly, attentive, and professional that it really made me take notice. It felt like a fine dining experience at a fairly fast-food-type restaurant. It wasn't like any other lunch place I've been to. The restaurant itself was SPOTLESS. They do an AMAZING job of cleaning it and it is such a refreshing place to be with some incredible interior design too. I really appreciate their support of our brave first responders and of America. So here's 5 stars from someone who didn't even eat your food but was so impressed by the service and atmosphere that they had to let you know how well you did. :"
Delis • Lunch • American • North American
"I went to firehouse about 2 weeks ago, called in my order around 8:15. Showed up at 8:30-8:40 ish and as I?m trying to check out the girl at the register cuts me off my saying ?sorry we are just trying to wrap things up?. Sandwiches were poorly thrown together. Whatever I ignored it. BUT tonight I show up to a staff that is completely unprofessional when I?m trying to order and cutting me off to talk to each other, I get home to again the messiest sandwiches and the cherry on top of all this is finding a wrapper mid bite... I LOVE firehouse subs but unfortunately feel as though I cannot return to this location."
Salads • Catering • American • Fast Food
"So my prior experiences to Firehouse in Louisiana wasn’t anywhere nearly as pleasant as my first visit to this Germantown location. Nejeeb was amazingly polite and my order was completed very quickly. I ordered a medium Hook Ladder sub with everything including jalapeños and it was delicious. I even tried the Firehouse barbecue sauce that I didn’t even know existed at all locations. It made the sub even more tasty and even tried several mid-level hot sauces. I placed my order to go but noticed the dining in area was very clean so I stayed to eat my sub. It is never expected by was very nice this location offers a military discount. Thank you Firehouse and I will be back to this location."
"There's subs are really really good. This was a New York steamer AKA pastrami sandwich. Felt it could have had a little bit more meat on it but otherwise it was really good tasting. I had it delivered through doordash which was really good, except that they ran out of the macaroni and cheese so I wasn't able to try it for the first time and I found out it is out of stock I guess with their supplier in right now definitely suggest if you want a good sub go here then steam the meat before goes on to the bun which makes it really good and the meat is shaved thin"
"It?s always a stellar visit when I come to this firehouse subs locations. Get the large it may be a little bit more expensive, but boy is it worth it! Food is fantastic, steamed meat and cheese, with sauces galore, and tons of drink choices. Can?t ask for a better food experience. They are consistent and I?ve never had a better sub than a firehouse sub. I get the large Italian wheat, extra spicy ? , and the wife and kids usually get the Turkey Bacon Ranch. You can tell the staff love to work here too. Pro tip, ask for some extra sauce and or for their secret sauce. You won?t be disappointed."
Delis • Casual • Fast Food • Sandwiches
"Okay, I have been here 2.. maybe 4 times.. To be honest, I don't remember, but everyone has great customer service. always nice and greeting everyone. The place is clean! And pretty quick to order and hand out the food.. prices I would say are fair... considered other sub places, but I would definitely recommend this place if you have tried it.. Their sweets are very sweet, so just a warning if you enjoy cookies and brownies, there's are pretty good... It is kinda pricy, but it's nice that it technically gives back to fire fighters with each sub you purchase, so that's cool.. I am updating figured it needed it since I had no photos, haha"
Italian • European • And Grill • Pan-asian Cuisine
"Last night was my first time ever trying Firehouse Subs as I'm not big on eating sandwiches, but when I do I usually go to Subway. Well this place has just become my “go to spot” for my sandwiches! I had their “small” Italian Bacon sandwich with Ranch dressing and wished I'd gotten a bigger sandwich, like our daughter did who ordered a “large”. When we got back home this afternoon, our daughter reheated the other half of her sandwich and ate the other half while I was jealous and really wished … – show"
Delis • Fast Food • Sandwiches • International
"Friendly place, high energy, really great staffThe owner came around asked if everything was going wellThey really have it together."
"Honestly, I am very disappointed. I have not been to this location in over a year, and something certainly changed....be it management, employees or ownership. The employees did not greet me and I waited around for someone to take my order. A younger man came out and took my order but acted like I was a nuisance, as I was redeeming my birthday sub. As a customer who worked in the service industry before, I find it disturbing that no one has mentioned this before and corrected the action. I understand that employees are hard to find right now but employees that don't care are worse than having no staff, at least then you would have a valid excuse for lack of service. I agree with previous comments in regard to sanitation. Dirty tables, dirty soda fountain and a general lack of caring how the store is presented. I will not be returning and that is sad to say because I used to look forward to coming to this location after work years ago."
Cafés • Asiatic • Fast Food • Vegetarian
"I'm disappointed to share that this location has really fallen off lately. This past month was especially frustrating. The staff was rude and appeared to argue over trivial issues, making the overall experience quite unpleasant. The sandwiches I ordered were messy and not prepared correctly. When I raised my concerns with the owner, instead of providing an apology, they just complained, which certainly explains the staff's behavior. While writing a review takes time, it's unacceptable to pay good money for such poor service and incompetence."
Sandwiches • International
Catering • American • Fast Food • Sandwiches
"I have been to this franchise many times since it opened a few years ago. I was so happy to get a Firehouse on my side of town. My sub of choice is the Italian and that’s what I had this time. My companion had a Firehouse Hero. Both were excellent, but missing something. They were out of tomatoes didn’t tell us. Out of napkins too. Aside from these stocking issues, it was a great experience, as usual. Clean dining room single stall restrooms. Coke 360 fountain drink machine. Decent selection of chips. Free parking. No complaints."
Meat • Delis • Seafood • Fast Food
"I visited this restaurant just 20 minutes before closing time, and it was clear they were ready to wrap up for the day. Despite that, the staff provided me with excellent service and allowed me to dine in. It's a fantastic place with an amazing team!"
Subs • Salads • Catering • Fast Food
"I went there once because I had a coupon but was not impressed.the place was stinking of cleaning solution that was way too strong. It smelled like pine sol and infiltrated my lungs and made my stomach turn. I lost my appetite but ended up getting the food to go. It was not that good. It was bland and a normal portion of meat cost extra. It was expensive and I felt like this is very similar to Quiznos, like the meat is steamed or boiled. I prefer Jersey Mikes cheesesteak.There was no one there and they took so long to make a couple of sandwiches."
Delis • Sandwiches
Casual • Fast Food • Sandwiches • Cheddar Cheese
"Just left this place, needless to say I'll never go back. The place was filthy, inside and out, literally FILTHY. There was a guy working behind the counter with long (below his shoulders) dark bushy hair that I felt was dropping into my food, no coverage, ponytail, or anything to semi prevent shedding. To top it off, nobody was in any real hurry, the place wasn't busy, but took 22 minutes to get our food, small and med sandwich, seemed like there was zero sense of urgency, thus an abnormal amount of time to get a simple sandwich. Looked like what may have been a manager sitting behind us on her laptop, got up once and sat right back down, she wasn't concerned or maybe she was on a lunch break on her laptop, not sure, she had a store shirt on. Regardless, unfortunately this was the worst ever, almost afraid to eat the food."