Firehouse Subs - Menu

The first time here yesterday. I love the background behind the sandwich/sub shop. I had a chicken bacon sandwich. Very good, but much too big for me to finish.

I Usually love Firehouse. Not this one. No fricking meat. Update: 6/17/18. Gave ya guys another chance (like you asked). Service was slow and not friendly at all. Won't be giving anymore chances here.

Amazing food, but so slow. I posted an online order in the parking lot with a pick-up time for 20 minutes. The store had 1 customer in that time and they haven't started my sub in the 20 minutes. It took them 18 min at the pick-up time to 1 small under. View menu

Amazing food but so slow. I placed an online order in the parking lot with a pick up time for 20 min after. The store had 1 customer go in during that time and they stilll didn?t have my sub started in the 20 min. It took them 18 min past the pick uptime to complete 1 small sub.

I got a free medium for my birthday since I have Firehouse Sub rewards app, I really enjoyed it! Such as nice staffs that made the DELICIOUS sub! It?s highly recommended! It?s perfect for you after your workout or long day! Of course, I often stop by fewtimes because I do want to support firehouse firemen who rescue save people.

I got a free medium for my birthday since I have Firehouse Sub rewards app, I really enjoyed it! Such as nice staffs that made the DELICIOUS sub! It?s highly recommended! It?s perfect for you after your workout or long day! Of course, I often stop by few times because I do want to support firehouse firemen who rescue save people. View menu

The food is incredible, but the service is extremely slow. I placed an online order from my car, with a designated pick-up time of 20 minutes. During that time, there was only one other customer in the store, yet they hadn’t even started on my sub after the full 20 minutes. It ended up taking them an additional 18 minutes to prepare a single sub for me.

That's the third time they screwed up our order. The manager was less than helpful. Customer service is obviously not a high priority. They are rude, dismissed lack of real customer service experience skills. Unfortunately, I love her underpants, but I guess we pay extra to have Jimmy John's lower part. You haven't messed up our orders in the last 4 years. My family I make a point to order food at least once a week from our local restaurants to support local businesses. Firehouse Subs in Plymouth, MI was taken from our list!

I had a disappointing experience at this restaurant due to the poor attitude of the staff. My order was wrong, and when I brought it to the attention of a young woman, she responded with an attitude, slamming the food down on the counter and tossing it in the trash. Although my order was remade, she never apologized for the mistake. When I left, they didn't even say goodbye. I won't be returning to this restaurant, as there are plenty of other dining options in the area. If I could give this place a rating lower than 1, I would. View menu