Genghis Grill - Menu

3298 Silas Creek Parkway Winston Salem, NC 27103, Winston-Salem, United States

🛍 Soup, Asian, Grill, Barbecue

3 💬 4413 Reviews
Genghis Grill

Phone: +13367742154

Address: 3298 Silas Creek Parkway Winston Salem, NC 27103, Winston-Salem, United States

City: Winston-Salem

Menu Dishes: 24

Reviews: 4413

Website: http://www.genghisgrill.com/

"The service here is not it. I'm not blaming anyone in particular but the execution is just terrible. We got here as a party of four at 8 pm and was told there would be a wait of 20-30 minutes. We waited for around 30 minutes, seeing very clearly that only 20% of the booths were actually filled and wondering if they forgot about us. As we were about to leave our hostess tells us our table is ready and we decide to give them another chance. Mistakes were made.. first they sat us in a booth that was being held together by duct tape. Given only a small portion of the seats were filled, they could have sat us anywhere so we asked to be moved since most parties were placed pretty close to each other. When we ordered our food, which took another 10 minutes to obtain the actual bowl to fill it up with ingredients, we were asked to pick two bases; assortments of various noodles and rices. They told us they ran out of fried rice; I expected as much based off the way things were looking. After we filled our bowls and dropped them off, it took more than an hour for them to cook our food. Since it's a hibachi type place, you can see them cooking the food- I understand there are labor shortages but it looked painfully slow. As in, we sat down at 8:30 and by 9 pm our food still wasn't cooked yet. It's maybe 9:10 and our waitress comes to tell us our food is up next to cook. Hope! 5 minutes later she comes back to us regretfully informing us they ran out of ALL rice (white, brown, fried) and that the only bases were now udon and cabbage. At this point we're over it but we've waited too long so we're going to continue waiting. The place closes at 10. We get our food at 9:30, down it in 10 min, and go home. My food tasted good I suppose, but it seemed a tad burnt. The entire process was a mess and I wish they would just tell us what wait times for everything are upfront just to set expectations. I honestly feel bad for the staff having to relay this information, and the one cook that was cheffing all of it because it's not easy but god help this restaurant. Seriously."

Full menu - 24 options

All prices are estimates on menu.

Kids

Entrées

Kids Menu

Bowls

Thai Dishes

Chinese Specialties - Chicken

Fried Rice

Starters & Sides

Japanese Specialties

Seafood Specials

Rice Selection

Side Orders

Rice & Noodle

Mains

Decadent Paradise Desserts

Kids Grill

Dessert

Von Von

Food was amazing and served in a timely manner. We recommend this to all our friends

Address

Show Map

Reviews

Andrew
Andrew

We have eaten here for a work lunch multiple times Its great how much you can stack a medium with meat and veggies


Sumner
Sumner

Service was confused, took a long time for food to arrive. Don't bring kids. The ambiance in the grill was so dark grim and Un inviting, 1 star don't recommend.


Rebecca
Rebecca

Went by here to get take out on Sunday afternoon after not eating here for almost a year. Food was delicious and the service was amazing. Took us no time to get our food and head home. View menu


Jane
Jane

Olivia was my server, she was awesome. Kept checking on me and brought my food timely and with a smile. She is super nice and she needs a raise.Now the cost of food has gotten a lot of of hand. Hard to bring a family to this type of restaurant and spend 100.00. ?


Nick
Nick

I would give a zero if I could. Waited 20+ minutes for a drink waiter says I don 't know who your waiter is, let me find out proceeds to conversation with other staff who is waiting my table rather than asking at least for a drink. 5 plus minutes pass, still not service. Nothing. Never ever ever going back.


Anthony
Anthony

Today was my first time dining at Genghis Grill. I had always been curious about the restaurant as I had driven by it many times before. Upon entering, the waitress was kind enough to explain everything to me, knowing it was my first visit. I decided to order a medium bowl after looking over the menu. I then headed to the bar where you can serve yourself with meat, veggies, and sauces. The atmosphere was casual and the customer service was excellent. View menu


Karina
Karina

I returned to this restaurant for dinner after a long absence and I have mixed feelings about my experience. The food was good as usual, but the create-your-own option was limited. I understand that food supply may be short, but it was disappointing that the staff did not refill what they did have during dinner service. The service was the major issue. Our server was friendly, but did not respect our time or us. She struggled to remember our drink orders, left us waiting for over 20 minutes before taking our food order, and spent time talking to her manager instead of attending to us. When we finally told her we were ready to order, she simply said she was talking to her manager. This is not...


Leann
Leann

Let me start off by saying the food is typically delicious. We have been here more then 5 times. It's very hit and miss with service. We always have a very long wait time- and not because they are busy. This particular visit was not great. The management was berating the staff publicly, many of the workers were glaring at customers and you could tell they didn't care or were having a very bad day. The workers who were genuinely trying their best seemed very nervous and it just felt like a bad environment energy wise. I try to give the benefit of the doubt and hope that this was just a fluke. Wait times and cook times are generally quite long for this restaurant so I wasn't expecting a lot, b...


Shannon
Shannon

The service here is not it. I'm not blaming anyone in particular but the execution is just terrible. We got here as a party of four at 8 pm and was told there would be a wait of 20-30 minutes. We waited for around 30 minutes, seeing very clearly that only 20% of the booths were actually filled and wondering if they forgot about us. As we were about to leave our hostess tells us our table is ready and we decide to give them another chance. Mistakes were made.. first they sat us in a booth that was being held together by duct tape. Given only a small portion of the seats were filled, they could have sat us anywhere so we asked to be moved since most parties were placed pretty close to each oth... View menu

Winston-Salem

Winston-Salem

Winston-Salem blends history with innovation, offering Moravian cookies, Texas Pete hot sauce, and a rich arts scene, known for its vibrant community and Southern hospitality.

Categories

  • Soup Warm and comforting soups to nourish your soul. Choose from a variety of flavorful broths and hearty ingredients, perfect for a simple appetizer or a satisfying meal on a chilly day.
  • Asian Experience a culinary journey through Asia with our diverse menu. From the spicy flavors of Thai curry to the savory umami of Japanese sushi, we offer a wide variety of dishes that celebrate authentic Asian cuisine. View menu
  • Grill Succulent meats and fresh vegetables perfectly cooked over an open flame, delivering rich smoky flavors. Savor tender steaks, juicy burgers, and tangy marinated kebabs, all grilled to perfection for an unforgettable dining experience.
  • Barbecue Savor the smoky, juicy flavors of our barbecue delights. From tender ribs to succulent pulled pork, each dish is grilled to perfection with our signature sauces, offering a true taste of barbecue heaven.

Amenities

  • Wifi
  • Barbecue
  • menu
  • Delivery
  • menu
  • Television

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