Phone: +12312710202
Address: 316 N St Joseph St, Suttons Bay, USA, 49682, United States
City: Suttons Bay
Menu Dishes: 35
Reviews: 937
"I used to frequently visit this area for vacations before COVID because I have family here, but it has been a couple of years since my last visit. Unfortunately, the previous owners of Hang On are no longer there, and they have taken the charm of the restaurant with them. I went in with high hopes, but everything was disappointing. The Hot N Sour soup had a strange taste like feet. The Pad Thai noodles were limp and lacking in flavor. The Almond Boneless chicken gravy seemed old and reheated multiple times, resembling a gray clumpy substance that should be flushed down the toilet. I wish I could say that the new owners were kind, but they were actually quite rude and unpleasant. I overheard them loudly complaining about other customers from the kitchen. It is disheartening to see that the original owners spent over 15 years building a strong reputation, excelling in customer service, and consistently serving delicious food, only for it all to go downhill when passing the business on to someone else. I was among the many who waited eagerly in line on the opening day of Hang On Express. Despite the cold February weather, the line stretched out the door and down the block, but it was worth the wait. Sadly, my fondness for Hang On has now ended. To the original owners (the Hangs): Thank you for 15+ years of fantastic food. If you ever decide to return and open another restaurant, myself and many others I have spoken to would welcome you back warmly (or you could return to offer some guidance to the current owners)."
All prices are estimates on menu.