Johnny Rockets - Menu

Staff was friendly and very helpful. One order of french fries is more than enough for two people to share. Food was made quickly and arrived hot. Overall the food was as expected from Johnny Rockets.However, this location is feeling a little tired and needs some updates.

After a long day of shopping with kids we had dinner at the outlet mall location of Johnny Rockets. The food was delicious. Everything was as we ordered it, hot and fresh. Enrica got our order exactly right and the food came quickly. She was professional, polite and so sweet-especially to the kids. We’ll definitely be back!

We went here solely because of all the signs for the new milkshake flavors. However, they told us they couldn't make those. They also no longer offer items made with peanut butter so that eliminates a few of the items on their menu, as well. The food is a little pricey for mall food but it was decent tasting and was made fresh. It's a cute little place, too. Also, fyi if you pay with cash you need the exact amount. View menu

My mom adores the milkshakes at Johnny Rockets in the Auburn Outlet Mall. I enjoy everything about the restaurant... I ordered the Route 66 double (my personal favorite, although everything is wonderful) and a Hershey's chocolate strawberry shake, both of which were incredibly delicious. The service is consistently excellent. We were thrilled to see our favorite server, Enrica, back at work! She is truly the best. Our food arrived hot, fresh, and promptly, and was exactly as we had requested.

At the mall we were looking for a place to eat and thought a burger would be nice. We walked in and looked for a table to sit at but it looked like a Sasquatch was in charge of cleaning. Over half the tables were unoccupied but not a single one was clean. I figured if that's the attention they pay to cleanliness in the dining room, I don't want to know how bad the kitchen is. We left and found another place to eat. One star because I feel like a health inspector would spend a week filling out the paperwork here.

The the location management is poor. Ever since I’ve gone they haven’t had lemonade, peanut butter shakes, vegan shakes, onion rings. The lasts 2 times I’ve gone they didn’t have napkins or forks. I’ve tried giving the location a second chance but I would just recommend going to another place. Plenty other places that are cleaner more affordable and better staffed. The poor waiter was doing at least 10 tables on his own a couple weekends ago. The manager needs to step it up or get fired it’s been like that for years now. View menu

It’s like they don’t want to work. Poor customer service, making the milk shake and just giving you what they mixed it in since it couldn’t fit in the WRONG glass, OBVIOUSLY, that it was poured in. Getting a plain hot dog because he failed to explain that it comes plain and you pick the toppings you want. Brought our burgers without fries cause, said it came with fries, then said they don’t when they got to the table. Also didn’t say they were out of bacon before we ordered, just told us they didn’t have any when we decided on what to eat. Also out of peanut butter? There’s barely anyone in here

They serve a burger the size of a Whopper Jr, and charge 15 bucks for it... I might be okay with that if the burger was phenomenal, but it tasted like a frozen patty very little flavor just a sad excuse for a burger.The service was okay but it was also pretty slow, it was dirty in the restaurant, and even the atmosphere kind of sucked. Couldn't play any music which is one of the things that I used to enjoy about Johnny rockets. You can select songs but there was nothing playing.A small redeeming factor, was it they serve tater tots. But even those were overcooked they weren't crispy they were crunchy.Spend your money elsewhere, there are so many better choices.

Unfortunately this is the second time my wife and I have been let down by this location. The first time my wife wanted fries so we ordered fries to go, waited 30 minutes and no fries, we just left as they didn’t even take payment when we ordered. The second time was on a Thursday. The time was around 6:45pm, the place was dead, walked up to the counter and was told “We are closed”. What’s weird is their own door says they close at 9:00pm, google and apple say they close at 8:00pm, and the worker said they close at 7:00pm. Get it together. I know this isn’t the workers fault; this stems from poor management and communication. Worst Johnny Rockets location I’ve ever been to. View menu