On the Border Mexican Grill

5005 E Ray Rd Phoenix, AZ 85044-6407, United States

🛍 Fish, Meat, Casual, Mexican

3.6 💬 2076 Reviews
On the Border Mexican Grill

Phone: +16022477550

Address: 5005 E Ray Rd Phoenix, AZ 85044-6407, United States

City: Phoenix

Menu Dishes: 35

Reviews: 2076

Website: https://www.ontheborder.com/location/ahwatukee-phoenix-az

"I'm sorry to have to say that this-the most recent-visit to this restaurant was THE ABSOLUTE worst visit I've ever had to this chain. The reason is because the food was terrible. My wife tried to get her meal replaced, however with a certain ingredient left off. The replacement plate was no better than the first. It tasted like pickle juice was poured all over the food. My burrito plate with shredded pork was the driest' prepared you could think of. There was no seasoning on the pork and it seemed as though any any moisture in the meat was dehydrated. I'm sorry for being honest but I have eaten at this restaurant chain dozens of times over the years. I hope this visit doesn't represent a trend franchise wide. I gave 2 stars vise 1 because the wait staff did their best to help when we voiced our displeasure. Its going to be some time before I patronize here again if at all. Let's hope things improve."

Full menu - 35 options

All prices are estimates on menu.

Tacos

Dessert

Starters

Salads

Featured Items

Kids

Enchiladas

Lunch Hoagies

Salads & More

Beef Specialties

Starters & Dips

Soups And Salads

Dips, Snacks, & Small Plates

Burritos

Entrées

The Fajitas

Kids Menu

Fajitas

Mains

Hosted Bar Packages

Burritos And Chimis

Botanas (Appetizers)

Tex Que

Chimichangas

Burritos & Chimi's

Judson Judson

I had the mesquite grilled chicken. It was nicely flavored but not too spicy. The grilled veggies tasted great too.

Address

Show Map

Reviews

Glenda
Glenda

the service was excellent! her chips and huge, hot and crispy! ask for a side of hot chili is also for her salsa. good with or without.


Kaleb
Kaleb

Like so many places, trying to get workers. The ones there did their best. We loved their chips and salsa. A+ We placed some take out orders and they weren't quite right or I would've given them 5 stars. Excellent margaritas!! Give OTB a try. I don't think you'll be disappointed.


Joannie
Joannie

the first time to eat here, and sad to say that eating was not as good as I was hoping. but the service was wonderful. ashley was helpful, friendly and patient with my 3 disabled children. the hostess was also kind n friendly, I wish I had her name. Anyway, I'm trying to eat it because of this girl. Thank you. 4 stars for the girl.? View menu


Raphael
Raphael

I got the fish taco for lunch as to-go. Food tasted good, portion size was large, I was well greeted by the staff. The reason I'm taking stars off is because I requested for a corn taco instead of wheat taco, was assured but still was handed a wheat taco. If I happened to have gluten allergy, I would be in trouble with this. Food safety is no joke folks, pay attention!


Mylene
Mylene

this was earlier one of my favorites for fajitas and a good margarita, but the last 2 times in 2 months were terrible. the thought after the first time would give him a second chance and was very disappointed again. eat very blande/no taste and how fajitas can have no taste. my daughter has a Fajita salad. bland no taste no avocado as it says. photos on menu and online view much better than in person. will not come back. I'm sorry this place is really down the hill.


Antonetta
Antonetta

Food was good. Service was terrible! Waited 20 minutes for drinks, water only came after the third ask and after our meal arrived. Then waited 10 min for tortillas which were for fajitas. Waitress forgot everything and then even forgot when we asked again. They were not busy and had 3 other servers that seemed to be keeping up just fine. Others were complaining also in our section. 2 stars is because the food was good. I completely understand if someone is having an off night, but it appeared she may not be cut out to be a server. I've been here many times, but not recently. Restaurant just didn't have the same vibe it used to have. View menu


Lucia
Lucia

Second experience and I don’t think I will be bothered to come back. Kids apple juice was filled with ice to the top of the cups. Tried to ask the waiter for less ice but the response I got was the apple juice cans don’t fill the cup. I suppose kids prefer to have watery juice. Second thing is food takes over 20 min to arrive at our table. Basically fill up on chips and salsa. Asked for napkins they didn’t come until we had to ask a second time. we received 4 adult menus when we had 2 children and had to ask for kids menus. This is not worth having a third experience like this. Also was asked if we needed anything with our meal….yes how about utensils.


Domenic
Domenic

that eating came out as if it had been sitting before it was brought out. the fajitas of my wife came out and were not sizzling. that seemed very strange. the metal plate on which it came was cool enough to touch. my son and I ordered both my favorite meal, ranchiladas. the flesh looked leathery and old. it was hard. the cheese enchiladas did not look much better. the sose had cloged. it was a strange color of brown and was granular in texture. everything was slandered. the waiter came by and asked how everything was. I told him it wasn't so good, and it seemed like sitting there. he came back after 10 or so minutes and let us know that he composed my meals. of 3 pretty bad meals we paid two...


Billie
Billie

I'm sorry to have to say that this-the most recent-visit to this restaurant was THE ABSOLUTE worst visit I've ever had to this chain. The reason is because the food was terrible. My wife tried to get her meal replaced, however with a certain ingredient left off. The replacement plate was no better than the first. It tasted like pickle juice was poured all over the food. My burrito plate with shredded pork was the driest' prepared you could think of. There was no seasoning on the pork and it seemed as though any any moisture in the meat was dehydrated. I'm sorry for being honest but I have eaten at this restaurant chain dozens of times over the years. I hope this visit doesn't represent a tre... View menu

Categories

  • Fish Delight in our exquisite fish dishes, crafted from the freshest catch of the day. From grilled favorites to savory stews, our menu celebrates the ocean's bounty with flavors to satisfy every palate.
  • Meat Explore our mouth-watering meat selection, featuring expertly grilled steaks, tender chicken, and flavorful lamb dishes, each seasoned to perfection for an unforgettable dining experience. View menu
  • Casual Our Casual menu offers delicious comfort food for effortless dining. From juicy burgers and scrumptious sandwiches to fresh salads and hearty mains, our diverse selection provides a delightful experience for any casual outing.
  • Mexican Authentic Mexican flavors await you with sizzling fajitas, savory tacos, zesty enchiladas, and fresh guacamole, all crafted with rich, traditional spices and served with vibrant sides. Enjoy a fiesta on your plate!

Amenities

  • Takeout
  • Television
  • menu
  • Vegan Options
  • menu
  • Outdoor Seating

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