Red Robin Gourmet Burgers

2235 SanTan Village Pkwy, 85295, Gilbert, United States

🛍 Salad, Lunch, Burgers, American

3.8 💬 7916 Reviews
Red Robin Gourmet Burgers

Phone: +14808994338

Address: 2235 SanTan Village Pkwy, 85295, Gilbert, United States

City: Gilbert

Menu Dishes: 35

Reviews: 7916

Website: http://www.redrobin.com

"We decided to try this location last night because we were in the area shopping. We were told it would be a 45 minute wait so we chose to sit at the bar rather than wait. Our server was very friendly. As we were sitting there I noticed there were 5 tables that needed to be cleaned off and no one was doing so. I just assumed they were short handed just every other place you go these days. Then I looked at the hostess station up front and there are 4 girls standing up there doing absolutely nothing but chatting with each other. Then what I assume was another server from the dining room side came over to the bar and started helping the bartender tidy up her area because as he said I have no tables right now . Wait! Why are there 4 girls standing around with tables to be cleared off and there are servers with empty tables but yet there are people waiting to be seated and being told it 's a 45 minute wait. Ok maybe they were short on kitchen staff and the cooks were overwhelmed. I have worked in food services before and know this happens but the place was a mess.So we get our food finally and my fries were cold, not warm at all. My burger was a little bit warmer but not much. I told the server that brought our food and he said he would get me a new order. Well I finally got them after I had already finished my burger and paid for our ticket. They were hot but extremely greasy like they had been thrown in the fryer a second time.My honest opinion of the issue was horrible management. We won 't be going to this Red Robin again!!"

Full menu - 35 options

All prices are estimates on menu.

Burger

Entrées

Salads

Gourmet Burgers

Pizza

Starters

Kids Menu Favorites

Burgers - Gourmet

Dips, Snacks, & Small Plates

Kid's Menu

Sandwiches

Chicken

American Food

Fresh-Tossed Salads

Hamburgers

Appetizers

Red's Tavern Burgers

Entrees

Burgers - Finest

Soups

User User

very good onion rings, cheese burger was good, limited wait time, everyone was friendly , filled up fast but very clean

Address

Show Map

Reviews

User
User

Seated right away, service was excellent, and food was tasty! Enjoyed the more expanded menu with some new items to choose from.


User
User

Sat for twenty minutes and all we ever got was our drink order taken. The server never came to take our food order and they're lucky we paid $6.49 for our two drinks. We won't be going back there anytime soon.


User
User

Ordered take out as was very very disappointed with the quality. I got the crispy chicken salad and it was not good at all. The lettuce was wilted and brown. The taste was awful. Gonna have to think twice about ever ordering again. View menu


User
User

Decent burgers. Friendly staff. Service not as expected.After receiving our food. I immediately requested a order of hot fries, and a lemonade refill. Thirty minutes pass, and we see our waitress as we're leaving. Sadly we did not receive our fresh fries, or refill.We've been to numerous Red Robin locations without any disappointments. I think we will avoid going here.


User
User

I’ve always had good service here and the food was good.I just not sure that same hype from 10+ years ago is still there Red Robin. I don’t listen to radio or watch TV, if you’re advertising on those platforms.The rewards program requires too many visits to kick in. With a family of 5 and we usually bring a couple more this is not affordable. I stopped tracking rewards.


User
User

we were hit at the door by a girl who told us all food items they were, very long list. we have entered anyway. we picked up in stock positions. good. it took more than 10 minutes to be sat once. our server has never even made eye contact. had her face in the phone/table to take our orders all the time. the place was pretty slow, many people saw. but still she had other places to be and watch. View menu


User
User

Went for a spontaneous date night with my boyfriend…on a Friday night ? Wasn’t thinking ? It was a great evening though! We spent around 40 minutes waiting, it was SUPER busy! But, the staff was SUPER sweet every single step of the way ? From the hostess to our waiter to the manager (I believe) that brought out our food when something had been wrong, every single person was so incredibly kind helpful at every moment, even though they were incredibly swamped for hours on end. Shout out to Justin, our sweet waiter, for the awesome service!! Great night, good job guys ?


User
User

the food was good. the waitress had an excellent disappearance. our food was delivered, the waitress never came back to either refill drinks or to ask if we wanted more pommes. my son and husband both went through two coks and a glass of water and both were empty for about 20 minutes. my water was empty for longer. it was never filled again. the food was good, the fish was a bit broken, but the taste was excellent. my sohn suffers from food allergies that make eating very rare for our family. we are very careful and willing to pay much more money for the waiting staff when they are attentive. I'm pretty sure the pommes are possibly contaminated because he was sick the next day and they didn'...


User
User

We decided to try this location last night because we were in the area shopping. We were told it would be a 45 minute wait so we chose to sit at the bar rather than wait. Our server was very friendly. As we were sitting there I noticed there were 5 tables that needed to be cleaned off and no one was doing so. I just assumed they were short handed just every other place you go these days. Then I looked at the hostess station up front and there are 4 girls standing up there doing absolutely nothing but chatting with each other. Then what I assume was another server from the dining room side came over to the bar and started helping the bartender tidy up her area because as he said I have no tab... View menu

Gilbert

Gilbert

Gilbert, a suburban town in Arizona, offers a range of delicious Southwestern and Mexican cuisine, with popular dishes including tacos, burritos, and spicy salsas.

Categories

  • Salad A delightful assortment of vibrant salads, featuring fresh greens, seasonal vegetables, and savory toppings, drizzled with our signature dressings for a refreshing and wholesome meal experience.
  • Lunch Satisfy your midday cravings with our delicious lunch menu. From fresh salads and hearty sandwiches to savory soups and vibrant bowls, each dish is crafted to give you the perfect midday boost. View menu
  • Burgers Juicy, flavorful burgers crafted with premium ingredients, from classic beef to unique vegetarian options, all served with fresh toppings and a choice of hand-cut fries or a crisp salad.
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.

Amenities

  • Takeout
  • Delivery
  • menu
  • Television
  • menu
  • Vegan Options

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