Phone: +12814659896
Address: 19433 Interstate 45 S, 77385, Shenandoah, United States
City: Shenandoah
Menu Dishes: 14
Reviews: 770
Website: http://www.redrobin.com/
"I brought these concerns to the waitress at Red Robin Gourmet Burgers And Brews, and she promised to take the burgers back and bring fresh ones. However, when I glanced into the kitchen and saw some of the staff, I felt uneasy about returning the food—I didn’t want anyone mishandling my meal after sending it back. On top of that, she never brought us new fries until I specifically asked for them. I have to say, I won’t be returning to this Red Robin location. Usually, I’ve had great experiences here, as it’s my go-to spot for a quality gourmet burger from their menu. But this time, the service and food were far below expectations. I wouldn’t recommend this restaurant to others. Management clearly needs to step up and monitor the food quality more closely. Not once did I see a manager checking on the guests or the dishes being served. The food was a total waste—burnt, dry burgers that were disappointing to say the least. Improvements are definitely necessary!"
All prices are estimates on menu.