Ada
Santa Fe Cattle Company

Santa Fe Cattle Company

1300 Lonnie Abbott Blvd, 74820, Ada, United States

Western • American • Steakhouse • North American


"I really don?t like to complain about restaurants and cooking but I will tonight. I haven?t gotten this mad in a long time. We went to the Santa Fe restaurant in Ada and sat there for an hour before being placed at a table. it?s a busy night. We had 11 people, 4 being little kids. So several 6 and under parties were sat down before us. Understandable right? At last we get a table. Waiter was very good. Never ran out of drinks but here?s what I?m mad about. After waiting another hour for food. Yes we ordered steaks, shrimp, ribs combos. We expected some wait. Kids ordered cheeseburgers. Only 3 plates show up. Medium well steak is rare, broccoli looks like it was just taken out of icebox, not cooked. Cold mashed potatoes with gravy. 3 plates out of 11. 20 minutes later, 4 more plates show up. Medium rare steak is burned, no potatoes with gravy, fried potatoes are greasy and cold, coleslaw is warmer than any other food and it?s not supposed to be. Ribs tasted like they?d been put in microwave for about a minute and then put on plate. Now we still have 4 kids with no food. 10 minutes, 3 cheeseburgers arrive. Cheese burned to a crisp and buns are burned and tough. Oh wait 1 kid still hasn?t gotten food. 10 more minutes, here his food comes. So let?s see we started this around 6 pm. And walked out at 9 pm. That was the nastiest food I have ever tried to eat. We?ve tried it before and it was good. I?m not saying it was a off night but when the waiter keeps apologizing, saying ?it?s been a bad night? ?that we weren?t the only ones done that way?. I asked to talk to manager, he was cooking. I talked to him. After bill came, I decided to talk to him again. Waitress asked me which manager I talked with. Ok you got 2? I really don?t think they knew who was managing tonight. Still cost us $158 and that was ?discounted?. It?s pretty bad food when we don?t even get a doggie bag. My granddaughter took 3 bites of her cheeseburger and thought she chipped a tooth. Nobody finished their plate. Everything was cold and nasty. Waiter handed one plate down and said to watch it because it was so ?hot?. It wasn?t even warm. PS I guess we should of looked toward kitchen before eating."