"Following being seated, we received no service whatsoever until one of our party flagged down a woman passing by and asked her for a water. Before I could inquire as to who on their wait staff was responsible for our our table, this woman took off. She then returned with “one” glass of water rather than bringing water for gor the whole table. Strike one! I then inquired as to who was waiting our table and this same woman snapped back “I'm working on that.” No apology for abysmal service, just a curt reply. Note that, at the most, approximately 25% of the tables were occupied and this is on a Friday night at 6:30 PM. Add to that, two of the waiters were just standing by the kitchen chatting each other up the whole time we had been sitting there. Strike two! Anyhow, we finally get one of the waiters who had been chatting with his co-worker as our waiter. His name was Jerry and, aside from not coming over to the table when we first arrived, he was really good from that point forward. He gave some excellent drink suggestions and was very congenial, as well as attentive with checking in on us. The food was very good. The only disappointment was the bread pudding which was extremely dense rather than being the traditional fluffy consistency. Fortunately, the sauce and ice cream were quite good and helped to choke down the less than stellar pudding. My only other beef are the chairs in this restaurant. In my youth, had my mother used one of these chairs to sit me on when I had misbehaved, recidivism would have been reduced to zero. These things are brutal! Strike three! In summary, I can't see myself rushing back in the near future. Although the food was good, it's the pairing of good service, with a good meal, in a comfortable environment which makes dining out enjoyable. Union Kitchen was unable to cover all the bases."
