"Not the same less ingredients and higher prices. When companies start doing this they are losing customers and headed for a grand closing. 2 weeks ago, my wife and I stopped in to pick up 2 pizzas for our family and were given the wrong order (a thin crust kids pizza) when we ordered a medium deep dish half sausage, half spinach pizza. We called to speak to the supervisor, and she said she would mail out a coupon instead of putting a free pizza on my telephone number. Well, it’s been 3 weeks, and we have seen nothing. We stopped in 2 days ago to pick up another pizza. We informed Ciara, the manager on duty in Flossmoor, Illinois about the issue, she was very dismissive, act like she didn’t care, and said the coupons are on her desk in the back. Instead of giving us the one that they promised, she said she’ll mail it out and walked away. The general manager Yami sent an email basically doing and saying nothing as well. Buyer beware because if they messed up your order they will not correct it. By the way, we drove over 40 minutes to this location. After reading all the negative reviews on Google and Yelp, I’m positive nothing will happen and this is how they do business. When people start to experience Ciara’s attitude I’m sure eventually it’ll be a grand closing of that location. Go to Giordano’s, the service is much better."
