Gresham
Baskin-robbins

Baskin-robbins

1200 Ne Burnside St, Gresham, OR 97030, United States

Cafés • Coffee • Grocery • American


"I went in about a month ago.....about 5 minutes before they closed. (I know, that would irritate me also only I had had the WORST DAY no one else makes banana splits). I apologized for coming in so late and asked if they could still make me a banana split.......she could have said no! However, she agreed and started to make it. She asked me if i wanted nuts I said no. She asked if I wanted compote I said yes. She smothered it in whip cream when she rang me up with my card, the most it would allow was a $2 tip so I gave her $3 cash also. That's a $5 tip for a $7 item. When I got home, she had literally poured half a million nuts on there and ZERO COMPOTE! If it had been one or the other I would chalk it up as an accident, or being late. But BOTH? NO WAY!! She intentionally made my banana split the opposite of how I wanted it. Maybe I'm a Karen for complaining about it, but I would have respected her simply telling me it was too late for her to serve me than be all passive aggressive and make my order opposite to how I asked for it. Not only was it an added disappointment to a horrific day, but a waste of $13. I have tried to reach a manager, but she is never there and doesn't seem to return phone calls. I would recommend going to Safeway and making your own......because employees who do stuff like that, are also the ones who spit In food as well. Not mature, not good customer service skills!"