Pinecrest
Anacapri Italian Restaurant

Anacapri Italian Restaurant

12669 S Dixie Hwy, Pinecrest I-33156-5958, United States

Pasta • Salad • Drinks • Italian


"Very unfortunately we did not have a good experience at Anacapri. Reviews play an important role in the this community, they help many make an informed decision about whether the business is providing a good service or not. For my husband and I, it has been the worse customer service we’ve ever experienced and directly from the “manager” Maria. In addition to having a hard time just trying to place our order and then getting the order correct. When trying to speak with Maria about the risotto with mushrooms I had taken literary one bite of, she went off on me and my husband in a very rude and sarcastic manner. She stated what I was describing about the taste was IMPOSSIBLE and it was a shame I did not like imported mushrooms from Italy! My husband as a business owner was in complete shock! We could not believe our ears or what was happening! Maria conducted herself in an unprofessional and emotional manner not letting my husband or I get a word across. Not to mention we were disappointed with their food and what we had to pay for it. Maria refused to give us any type of credit after we returned the COMPLETE risotto dish. Couldn’t agree more with Lorenzo’s T review here. We will certainly NOT return here or recommend it. In order for reviews to function optimally, they have to be accurate representations of the experience. Sad to say this was our experience."