West Des Moines West Des Moines

West Des Moines, Iowa, offers a blend of suburban charm and vibrant shopping. Typical foods include Midwestern staples like corn, pork dishes, and farm-to-table cuisine.

Wahlburgers

Wahlburgers

Wahlburgers, 7105 Mills Civic Pkwy #160, West Des Moines, IA 50266, USA, United States

Tea • Cheese • Chicken • Hamburger


"My husband and I were out shopping and wanted to try a new place that we had never been to. This was the closest place. Stood at the front for about 10 minutes, not knowing if we should pick our seat or wait to be seating. I didn't notice a sign to tell us, so we patiently waited. Finally, we were told there is a 10 to 15 mins wait. The place didn't look busy at all. Once seated, we noticed 2 areas that were being serviced. Our server had 4 tables already, then include us making it 5 tables to be serviced. Got our drinks fast. Then, we had to wait for her to come back to get our order in. By the time she came back, 2 tables had already left. I ordered a normal cheese burger and fries. My husband wanted a double decker, well done and bacon. We waited a good 20 to 30 mins. By this point, there were 2 tables (including us) left to be serviced. Another server brought out our food. You could tell it was sitting in the window for a long time. Not freshly hot but between cold/warm. My husband burger had pink in the middle, and the bacon was flimsy, not crispy at all. By this point, we're starving, so we eat. Waitress never came by to refill or check on us until we were practically done. My husband said his concerns about burger and bacon, not crispy. She went to go talk to someone and came back and told us they buy their bacon from hyvee, and it's their policy that they will not cook the bacon crispy.....ummm excuse me... I was taken back 5 this comment because we are the customer, and if we ask it to be a certain way, then we should get it our way, especially if I'm paying for it. She never took it off the bill. I was just worried about getting out at this point. I have nothing against the server and as they looked short staffed. So, I try to understand their role. I just felt the experience all together was not the best. This was a one and done place. Never will be back."