"I ordered a burger with extra pickles, but when I received it, it looked like someone had thrown a handful of onions on it. When I brought it back, the staff informed me that the burgers are cooked with onions and I would need to request a special patty if I wanted one without onions. This was news to me, as I have never encountered this before. I understand that there may be some stray onions during the sandwich-making process, but the lack of communication and attention to detail at this McDonald's in Winnebago, Illinois is concerning. Additionally, I observed at least two employees on their phones while handling food orders, which raises concerns about cross-contamination. It is important for the staff to do better and maintain proper hygiene practices to ensure the safety of their customers."
