"It seems that every other order from here is terrible. Usually, it turns out that both of our hamburgers, even though ordered medium and medium rare, are extremely well done. Today though, we had something new. It seems that they poured the oil with the french fries into the container in addition to the fries. So, I picked up my hamburger, and there was my pile of fries placed into a large serving of oil. It was disgusting. While management is usually fairly good about replacing orders, it’s about the effort. No one wants to leave the house and go pick up dinner again. Wing Factory no longer delivers. So we would have to leave, in the middle of a meal and go pick up a replacement meal for just one person. We have actually done this before with their food. We just don’t ever want to do it again. They really need to fix it. Their prices have gone up ridiculously over the last couple of years. They could at least perform for the value."
