"I want to highlight the outstanding communication with the bakery. We contacted them at the last minute after our original baker canceled unexpectedly due to Covid. A friend of mine recommended Ramon’s, mentioning she regularly brings home treats from there. I was initially worried about giving such short notice for our pastry order, but my friend encouraged me to reach out to them. They exceeded our expectations! The entire process was smooth and efficient.
I can’t express how impressed and pleased we were with their service. Thank you so much, Ramon’s! By the way, every guest was looking up your bakery online, so you've definitely gained some new customers! I truly appreciate everything you’ve done!
P.S. I first reached out via Facebook Messenger since it was after hours, and they responded quickly, which was a nice touch. We ordered individual-sized rum cakes, pistachio cakes, the donnoli, and they even made a tiramisu cake for us. Everything was absolutely delicious. The attached photo shows just one of the displays; we actually ordered three of the same! Prices ranged from around $3.10 to $4 per pastry, and it was WELL WORTH every penny."