"The tortas here are delicious, but unfortunately, the poor service from the cashiers and cooks really detracts from the experience. I arrived 20 minutes early, hoping to dine in after coming from work, but the cashiers immediately informed me that they only offered dine-in options if I was willing to wait 20 minutes. I decided to place a to-go order instead, but before I left, I needed to use the restroom. As I walked towards it, which is located next to the kitchen, I overheard the cook swearing because he had already finished putting everything away. It's really a shame..."