2 Pc. Chicken Combo
Kfc

Kfc

1005 US-80, 31322, Pooler, US, United States

Chicken • American • Fast Food • Chicken Shop


"If 0 Stars was possible, that is what this location would recieve. Here is why:My wife ordered our food online. I arrive at the store and park infront of a sign that says curbside pick-up but the sign has now method of contact to get your food brought out.I go to the main door and its locked but there is a sign saying the lobby is closed. So I go to the drive through (which is packed).After 15min I get to the intercom and I'm told to leave the drive through and park by the side door, which coincidentally is where I was originally parked by the curbside pick-up sign.Another 15min goes by and the manager comes to my car holding an obscene amount of food and asks if it's mine. I say no and that I'm waiting for X order after being told to park here from the drive through.The manager then gets an attitude and says they don't bring food to people's cars and I was told to go inside. I told her I was never told to go inside, only to park here. Keep in mind that this manager is telling me they don't bring food to customer cars while bringing food to a customer's car. There are also no signs directing people to the side door for entry.I go in the side-door and stand near the counter to wait for my food. Another 5min pass and the manager, with even more attitude, again asks what I'm waiting for. I remind her of my X order and she points to an unmarked bag on a rack and tells me Take your food (It turned out the bag was marked, but it was facing the staff and not the customers). I won't be coming back.TL;DRGet your signage in order. If the lobby is closed, why are you ushering customers inside? If you don't bring food to customers, why do you have signs for curbside parking (this is a temporary sign and can be removed easily), and why did you tell me you don't bring food out while bringing food out. Lastly, don't get an attitude when people are confused by all of these contradictory messages..."

KFC

KFC

747 N Main St, Layton, UT 84041, 84041-4672, United States

Chicken • American • Fast Food • Chicken Wings


"Unfortunately the only KFC near where I live if I feel like fried chicken. Been disappointed with this place with the food mostly. I understand that COVID had impacted a lot on things, but the chicken is tiny, and have barely any meat them. Even thelegs that I enjoy the most. Wish there is just a Leg Drum meal. Ordering the legs individually is so expensive for how tiny theyare. The employees seem to be really nice when I pick up my orders. No problems there. Just this last time I went was VERY disappointing. Ordered two country fried steaks with brown gravy instead of white gravy. Large mashed potatoes and gravy andmany other items. This trip here was to feed 10 people. As I got home. Handing out the meals for people. I was appalled. Thosewho ordered the country fried steaks. Their steaks were soggy due to having the mashed potatoes and gravy put on top of it. Whyput the mashed potatoes and gravy on top? Like I understand the space and maybe a little covered, but just completely cover thesteak. No other restaurant would do that. Give them points for at least doing the brown gravy for in the past never happens. Wearen't a big fan on how the white gravy tastes. Missing 4 of 10 chicken legs we ordered. The chicken legs were tiny and barelyhad any meat them. Going into the brown bag with the smaller sides. This is where most of my disappointment is from. The othermashed potatoes and gravy and extra gravy were found upsidedown in the bag. Hot gravy spilled all over the other items. Friesand chicken tenders soggy with all the gravy over it. One of the lids for the mac n cheese had popped off and covered withgravy. Everything was covered in gravy. Wish I took pictures to show, but my hands were covered in gravy trying to clean up themess quickly. By the time my husband and I were done cleaning up and was able to eat what little meals we had from the mess. Thefood had gotten cold. Also Missing dipping sauce for the tenders. Missing the biscuits too. I ended u"