"I asked the Drive-thru attendant if they had any fish made up...she stated, Yes . So I ordered a 3 piece fish dinner for me and chicken for my 10-year-old. Then drove around to the pick-up window. After waiting 10 minutes, the attendant told me theyonly had one piece of fish and it would be an additional 10-minute wait for the other two pieces. She asked did I want my moneyback. I said, Yes, So it took you 10 minutes to tell me there was no fish? She said Yes ...and just gave me this blankstare. Then she said, Would you like a refund? . I said, Yes . She handed me a refund slip for the entire order. I said, What about the chicken? She said, You still want the chicken? . By this time I was really irritated as most people mightbe. So I said, Yes I want the chicken and I shouldn 't have to pay for it at this point. I wanna talk to your manager. Sheclosed the window. 10 minutes later, a gentleman came to the window and said, Can I help you? . ...as if he didn 't know whatwas happening. This gentleman claimed to be the manager but acted like a high school dropout street brawler. He called me buddy when he said the fish was made to order. That I got my refund, what else do I want? I told him I wouldn 't have orderedthe fish if the attendant would 've told me there was none made up, I would 've ordered Chicken instead. Then he said if you wantthe chicken you ordered you 'll have to pay for it. I told him he doesn 't act like a manager. He then told me he was the owner. …I just drove off. Can you imagine his competitors acting like this? If you are reading this review Mr. Manager/Owner, I 'mnot your buddy . This place is HORRIBLE!!!!!!!! -Charles"