"Food is good, but don't come here at prime lunch time.We arrived at 12:10, had our trays and got in line by 12:15, and were back at the table to wait for the food to be cooked and brought to us by 12:30. My friend had to leave at 12:50 to be back at work on time, so I asked to have ours boxed up when it was ready. I did not leave until 1:15 with our orders.This was our first time at a Mongolian Grill. The way it works is, you come in and sit down, and the server brings you a tray with a bowl and a piece of paper. You circle what you want your food mixed with (different types of rice, noodles, or cabbage) and write down your table number and name. Then you take that to the line (far end of the restaurant in front of the big window to the kitchen, it starts at the wall). From there you choose raw meat or tofu, veggies, and oil/sauce/butter. You just put what you want in the big bowl, except the sauces oils, which you put in the provided small bowls. Then you leave your tray on the counter where there is a space for the chef to grab the tray. When it's busy like it was when we went, you have to stand there until the chef removes enough trays to put on the grill, til you have room to slide your tray on the counter. Then you go sit down and wait.When I first got in line I was immediately grossed out because they had raw chicken and raw beef, just hanging out in a restaurant buffet tray, open to the room with no cover or anything. I figured the chef would have that stuff in the back protected or something and you'd tell him what you wanted. Anyway I chose bacon and sliced sausage instead because it didn't look like roadkill.There appeared to be only 2 people working here. The server who also was the cashier and helped the chef move the trays around, plus the chef. And the place was packed.The food was good, but I think I'll try a different Mongolian Grill to see how they deal with their raw meat before I come back here."
