39. Beef Chop Suey
Imperial House

Imperial House

8907 W Chester Pike Uppr Darby Uppr Darby, Upper Darby, PA 19082, United States

Pizza • Lunch • Asian • Chinese


"My husband ordered here and it was our first time order. We ordered by Grubhub. This will be our first and very beautiful time! It took almost 2.5 hours to get our order. That Grubhub had to call to see what was going on for us. But no one ever answered the phone. So they refunded us for the order. When they gave us the food, my husband still spoke with the customer service. The driver delivered the food. Then came back a few minutes later and complained that we canceled our order and he needed the food back. We said Grubhub that they were delivered, and the customer service sent the restaurant a loan to keep the food. But the driver didn't want to hear what we told him. Then he called his manager and they spoke in Chinese. He put his manager on speaker and he basically told us to give him his food back and be very rude. I've never experienced such a mess in my life. And it hurts because my children saw and cry when I had to return the food. But they didn't care. Not a little. I'll do NIE business with this restaurant and I hope they get what they deserve. As for food, I asked what they would do with it. And the driver had no answer. My assumptions are that they would probably resell it to another customer. That's terrible about everything that's going on with this Kovid-19. I opened the bag and everything. I'm just very sorry and this situation. And to see that my children didn't come to eat and see us go back and forth with the driver was terrible. The driver even said I could send him $25 through Cashapp for dinner. I've never heard that before. I would skip this place seriously! Save your money you will thank me in the end! It's not that bad!"