"Absolutely disgusted and furious after leaving this place.Walked in to chaos and confusion. People entered through both doors and started multiple lines and no one knew what was going on.Employees looked unkempt and had an extremely unprofessional demeanor. The women at the counter were wearing pajamas and had long fake nails, and looked unclean, handeling food and beverages- very gross. I asked the woman at the counter for a coffee with milk and sugar (They moved the coffee station behind the counter), and she gave me a cup of milk with hardly any coffee or sugar, filled to the top, and the lid was put on incorrectly so as I walked out with food and coffee in hand, coffee spilled all over my pants. Manhattan bagels are generally consistent in my experience but this one in Westfield is a disgrace."