40 pieces of spicy crispy chicken nuggets, seasoned for a zesty kick and perfect for sharing.
Cheese • Burgers • American • Fast Food
"I tried the burger shortly after lunch and I have a feeling it might have been left over from the night before. The top of the bun was mushy and fell apart when I tried to bite into it. The cheese was a darker orange than usual and had started to dry out and harden at the edges. The ketchup also looked like it was beginning to dry up. Despite these issues, it was still a McDonald's burger, so it tasted pretty much the same as always."
Pizza • Burgers • American • Fast Food
"I say this as a former employee of McDonald’s, who recently, as a customer, had the most uncomfortable McDonald’s experience of my life.1) it was extremely dirty. You could tell none of the employees had taken the time to wipe down tables, chairs, or sweep up spilled food.2) I understand it was Halloween, but one of the employees had a very inappropriate costume on. I’ve never even known McDonald’s to allow their employees to wear costumes at work.3) There were employees vaping in the bathroom4) They were not paying attention to the front counter at all. We waited 20 minutes to get our drink cups. Just the cups!5) the employees were very loudly discussing their personal lives and talking about other employees behind their backs. They would come out into the lobby and fake fistfight, making it a very hectic and uncomfortable space for the customers. They would yell and cuss so much that it was hard to have a conversation with the person next to me.All in all, it was one of the worst experiences I’ve ever had in a McDonald’s. My partner and I ate and got out as fast as possible. We couldn’t enjoy even sitting and eating our meal.Would not recommend this McDonald’s to anyone passing through town."
Tea • Cheese • Burgers • Fast Food
"The drive through was not a fun experience. Tried to order and was getting rushed through the drive through before I could even say my full order even though I was being polite and asked for a minute. So I pulled away to go inside and order only to find a large group of people waiting in line at the register with no employee there to take orders. So i decided to use the kiosk rather than speak with a person at the register to order food even though if you pay cash you still have to pay at the register (felt like a waste of time waiting to use the kiosk and then waiting in another line to pay). I left rather annoyed instead of eating there simply becasue the wait inside was too long, and in the drivethrough i was being rushed. I can't speak for the food but the environment and customer service there was very lack luster"
Coffee • Chicken • American • North American
"I visited this McDonald's on my way to Bible Study, and I had a great experience! The restaurant was clean, the staff were friendly, and my food was prepared and served quickly enough for me to catch my next bus in under 10 minutes. In fact, I was in and out in less than 20 minutes altogether. The food was delicious too!"
Pizza • Coffee • Fast Food • Ice Cream
"Ordered a McDouble bundle and the fries were not cooked correctly they were cold and soggy ruined my appetite. I called to fix the problem and the manager didn’t help me at all she just kept telling me that she was cooking everything fresh so I told her no my fries are cold and they look white she still tried to argue with me and when I ask who am I speaking too she said the manager I asked for her name and she kept going on that it was impossible that she cooked everything fresh I told her maybe one of your employees took it out the fryer too soon and she said no. She told me to come in and show her the fries and I told her no it’s too late it’s a inconvenience for me because this was my 30 min break and it was just terrible service and food, the manager never solved my problem instead tried to argue with me and tell me I’m wrong 1 star for me."
Pizza • Lunch • Chicken • American
"I have been a frequent morning at Bethalto site for several years. Today I was at 7:20 for my breakfast and drinks. I had problems with my coupon and the girl waiting for me was new, but the manager was more than helpful to get what I needed! When I got my sum, I hardly had enough money when I thought I had more in my pocket, another $20 bill. I went by to make my tea and the girl waiting for me asked if I had just dropped a $20 yes! That was mine! The nice young man who is there every day to clean the dining area had found it immediately and it was in- and since I was the last customer, they knew it was mine! Believe me, I'm very well aware that they don't have to be honest and give up, but they have it! I was back home to see if I dropped it in my highway when I knew I had it. But- your employees were both SO honest and friendly You should be very proud of them both and I wish I had got their names now because they both deserve a real recognition from the owners for this good deed! Hopefully, this date and timestamp can help you determine who they are and again THANK YOU BOTH for my $20 back!"
Pizza • Burgers • American • North American
"So. I know its not good for me but I still want it at times kinda thing. Like some sin. It's still reliable food and the flavor is what your actually paying for. Not the nutrition. Even though there's some there I hear there's weird nano tech stuff fromthe totalitarian techno crats trickling into the meats. Potatoes look safe!!! You can get a really good coffee from here! Andyou can get it with NO SUGAR which is a modern day miracle. Would I feed this to my kids? No. Why not? Because it's importantfor kids food to have their moms love in it. Not their grandma's. Not their neighbors. Not their social workers. Their moms lovein the food for the babies! Anyway, I still have the monthly craving of a big mac because that sauce is Magic! They definitelyused sorcery to make that level of awesome in sauces lol Love you guys have a great mcday a'mchead"
Pizza • Burgers • Chicken • Fast Food
"Stopped in for fries and a chocolate shake. We joked that the shake machine would likely not be working which has turned into an ongoing joke for McDonald's.And: No shakes. This has turned into such a common problem it is ridiculous. Got the fries and headed east.Those were the worst fries I have ever had anywhere. We threw them away. Tasted like the grease was a couple of years too old.Time for somebody to take over what should be a great location and run it correctly. This place needs leadership.We will not be back to this location. Ugh."
Burgers • Chicken • Fast Food • Coffee & Tea
"Last year They didnt put 10 piece Mcnugget in the bag. We didn't see it until we were at the drive through. I called and they wanted me to immediately come back but I was already at the drive in. They offered to send me a gift card but it never came. Today my so went to get us food through the drive through. They gave us my wifes drink and fries but no Big Mac. Very disappointed"
Burgers • Chicken • Chicken • Fast Food
Burgers • American • Chicken • International
Burgers • Chicken • American • Chicken
"I've come here four times every single time has been a negative experience with customer service and with my purchase. First I bought large fries and got home to LITERALLY half a large fry no fallen fries in the bag, just decided to give me half of what I payed for. Second time I bought two Mcchickens with tomato and onion and cheese. They charged me for everything and gave me two PLAIN MCHICKENS NO MAYO NO LETTUCE. Last time when I ordered I told them I need you to make my order right please I've been played by you guys two times already. I ordered two Mc Chickens again and again two regular mcChickens. I stayed at the window to check before I left when I complained and asked to get my order right the worker opened them with the hands he just handled money with and tried to hand them back saying they had onion. But not cheese and tomato. He got mad at ME because they made my order wrong. Today I gave them another shot and this time I took a picture, NO TOMATO NO CHEESE on my McChicken again. And look at this Frap. Almost a quarter of the cup is missing and when I told them they just put more whipped cream. I don't like making a scene but Jesus, every time. I HATE this place this is the absolute worst McDonald's to come to WORST SERVICE ! The manager took my frap and brought it back 45 seconds later untouched, whipped cream melted. And said here I go like she did something to fix the problem. Worst McDonald's ever."
Lunch • Burgers • American • Fast Food
"Best service I ever had. My husband asked for hot mustard and the guy working asked if he needed grill to cut the heat (even if my husband loves spicy food) that he took care of his customers. We did our day. Dearest employee I've ever experienced."
Fish • Burgers • American • Fast Food
"I visited the restaurant at 1:30 AM on Saturday, and while I was prepared for the usual staff behavior at that hour, I have to give it only one star. The manager insisted that I needed the actual phone used for the mobile order instead of just the order code and my name. Fortunately, it was just the free item my wife ordered from home, not the main order, so I managed to get that without having my phone checked. Overall, it was a frustrating and nonsensical experience. Price per person: $1–10."
Cafés • Coffee • Burgers • Fast Food
"During my recent visit, I noticed that the tables were consistently dirty throughout the day, with a sticky residue on them. The floors were in similarly poor condition. Customer service was another issue; one employee took our order while distracted by her phone, seemingly engaged with Snapchat, and the service was inexplicably slow for a fast-food restaurant that wasn't busy. Additionally, some staff members have a habit of wearing their pants low and constantly adjusting them, without adhering to basic hygiene practices like washing their hands. They don't wear gloves or wash their hands as needed, which is concerning. While I realize that many of these employees are young, it's the management's responsibility to ensure compliance with safety and sanitation standards, and unfortunately, the management seems just as lackadaisical. Given these conditions, I wouldn't be surprised if this McDonald's faces closure due to health and safety violations. If you find yourself at this location, please pay close attention to how your food is being prepared, as these workers clearly lack proper training on hygiene practices. It may sound harsh, but the situation is serious and poses a potential risk for foodborne illnesses."
Lunch • Burgers • Chicken • Fast Food
"This restaurant is truly my favorite. Out of all the places I've tried, I love it the most. I always recommend it to my friends. Whenever I'm in the mood for a special lunch, this spot is the first that comes to mind. The food is excellent and diverse, with a great menu to choose from. The staff is wonderful, and the atmosphere is lovely. Plus, the prices are quite reasonable. I enthusiastically sing the praises of this place!"
Burgers • American • Fast Food • Coffee & Tea
"One star feels generous. Rude, slow, and inaccurate are the words that best describe this store and its employees. Normally I wouldn't bother leaving a review for a McDonald's, because you pretty much know what you're gonna get, but this place is the worst McDonald's I've ever been to. You'd be wise to avoid this store, folks.Employees were eating behind the counter and on their phones while I waited 20 minutes for an online order that was supposed to have been ready by the time I got there. I stood there while they fulfilled 5 in store orders and another online order (for which no one had arrived yet), before they even started my order. Then, surprise, they forgot the french fries (perhaps on purpose? Idk). When I went back, they didn't apologize and refused to fix it. One lady raised her voice to me, when I asked for the fries. ? Like wow. I'm actually kind of impressed.In fact I'm starting to believe that this McDonald's really loves me and it's me who has the problem..."
Burgers • Chicken
Burgers • Chicken • International