"The shrimp spring rolls were particularly underwhelming and contributed significantly to my decision not to order from this restaurant again. They were oversized, poorly made, and filled primarily with shredded lettuce, a few small cucumber strips, and just a couple of shrimp per roll. They appeared inedible to me; the rice paper was sticky and poorly wrapped, making them impossible to pick up, and the lettuce didn’t look fresh at all. To top it off, there was no peanut sauce included, so they barely resembled a spring roll. When I called to inquire about this, the woman informed me they were out of noodles, which were typically used in spring rolls, so they substituted with shredded lettuce. This is simply unacceptable. A phone call to discuss alternatives or a refund would have been reasonable given the situation.
As for the lettuce wraps, they were just unappealing. I tasted a bit with a fork and found none of the expected traditional flavors. The mix of vegetables included large chunks of carrots, squash, and some other things I couldn't identify. The iceberg lettuce was served in awkward large pieces, making it impossible to hold the filling, with about half of it being brown and inedible. I ended up not eating this dish, either. And the chicken in both the pho and the lettuce wraps looked like it came straight from a bag; it was incredibly subpar.
This was by far the worst meal I've had in Fort Collins, and I've tried many places over the years. It was just inedible and poorly prepared. I would hesitate to give this even one star if it weren’t required. I cannot recommend this restaurant at all."
