"Visiting from out of town. Talked my mom into Imo's. A few minutes late, no biggie, stuff happens. Got the wrong order. Ok. No problem, we'll call and let them know. (Unbeknownst to me, my mom did not want to do Imo's because she has had issues before, but like I said, I talked her into it. So we call, immediately put on hold, ok that's fine probably busy. Lady picks up a few minutes later, asks for the order number. My mom reads the order number from her email receipt. Lady has an attitude and says no, the one on the ticket. Ok the ticket number, cool, gave it to her. We go back on hold. Guy picks up. Asks for the number again. We give it to him, explain we ordered Great Tastes of St Louis and got some random pizza, none of the sides. Dude asks us what kind of pizza, I asked how we were supposed to know? Start listing off the toppings, I guess he got annoyed and hung up on us. Kind of a bummer that I convinced my mom not to do domino's or pizza hut to have this experience. Edited to add: wilted lettuce in my sandwich, chicken was stale, tasted like old oil. Also, a random piece of carrot???? Plus, bread is stale as hell and difficult to chew. Idk if it's more difficult to chew than the chicken, but its definitely at least at the same level so that's fun. On the upside, maybe my facial muscles will become chiseled?"