8Pc Nuggets Combo
Kfc

Kfc

1005 US-80, 31322, Pooler, US, United States

Chicken • American • Fast Food • Chicken Shop


"If 0 Stars was possible, that is what this location would recieve. Here is why:My wife ordered our food online. I arrive at the store and park infront of a sign that says curbside pick-up but the sign has now method of contact to get your food brought out.I go to the main door and its locked but there is a sign saying the lobby is closed. So I go to the drive through (which is packed).After 15min I get to the intercom and I'm told to leave the drive through and park by the side door, which coincidentally is where I was originally parked by the curbside pick-up sign.Another 15min goes by and the manager comes to my car holding an obscene amount of food and asks if it's mine. I say no and that I'm waiting for X order after being told to park here from the drive through.The manager then gets an attitude and says they don't bring food to people's cars and I was told to go inside. I told her I was never told to go inside, only to park here. Keep in mind that this manager is telling me they don't bring food to customer cars while bringing food to a customer's car. There are also no signs directing people to the side door for entry.I go in the side-door and stand near the counter to wait for my food. Another 5min pass and the manager, with even more attitude, again asks what I'm waiting for. I remind her of my X order and she points to an unmarked bag on a rack and tells me Take your food (It turned out the bag was marked, but it was facing the staff and not the customers). I won't be coming back.TL;DRGet your signage in order. If the lobby is closed, why are you ushering customers inside? If you don't bring food to customers, why do you have signs for curbside parking (this is a temporary sign and can be removed easily), and why did you tell me you don't bring food out while bringing food out. Lastly, don't get an attitude when people are confused by all of these contradictory messages..."

Popeyes Louisiana Kitchen

Popeyes Louisiana Kitchen

2980 Pat Booker Rd, Universal City I-78148, United States

Lunch • Cheese • Kitchen • Chicken


"Disastrous Experience at Popeyes with Manager SaraMy recent visit to Popeyes was nothing short of a nightmare, largely due to the abysmal service provided by Manager Sara. Not only did she fail to handle the simplest tasks competently, but her demeanor and lack of concern for customer satisfaction were appalling.Firstly, on not one, but two separate occasions, my order was egregiously mishandled under Sara's supervision. It's baffling how basic instructions seemed to elude her grasp, resulting in incorrect items being included in my order. This not only wasted my time but also left me hungry and dissatisfied.What's even more infuriating is Sara's refusal to rectify the situation. Despite bringing the errors to her attention politely, she showed no remorse or willingness to correct the mistakes. Instead, she brushed off my concerns with a dismissive attitude, as if my dissatisfaction was of no consequence.Furthermore, the overall ambiance of the restaurant under Sara's management was chaotic and disorganized. Tables were left uncleared, and the staff seemed overworked and demotivated, reflecting Sara's lack of leadership and ability to maintain a functional work environment.In conclusion, my experience at Popeyes, marred by Manager Sara's incompetence and apathy, was a complete letdown. I strongly advise against patronizing this establishment until significant improvements are made in their management and customer service standards."