"I walked in, gave my order, sat down, and waited. Three minutes later another customer walks in and orders, leaves a few minutes later. I sat there patiently and alone in the front of the cold store and wasted over 20 minutes of my life I could have been going somewhere else to eat because they never bothered to put the order in and just let me sit there like a fool, a great way to lose a customer that enjoyed their food in the past. If you want to be treated like you exist then walk on by and go to Li Wan down the street."