"Tried for the first time lunch today. To start was given a $1 up charge to a larger combo without being asked. Tried the fries first, lukewarm, soggy and overly salty. Then the burger again barely warm. Unlike the picture on the website showing what looks like a generous sized handmade patty, the patty had rounded edges (frozen? and was significantly smaller than the bun. I got the bacon cheeseburger which had one slice of bacon laid across the burger. At least cut it in half to get a little coverage... Then I took two sips of the unsweetened tea I got with the combo before dumping the whole thing. It had some taste maybe resembling dish soap? So bottom line not tasty, not warm, not worth it. Spend your burger dollars elsewhere. UPDATE: Raising to 2 stars. Out of sheer convenience, I ate at another location a few days later. Much better experience, but the food was still average. I would give that visit 3 stars. So I will give the Roosevelt 2 stars assuming there where some supply chain issues and that other employees are better representatives of the company."