"I ordered a pizza but never received it. When I asked the woman at the counter about it, she was quite rude and just asked for my order number, saying that if they hadn't called it, then it wasn't ready. After waiting a bit longer, I sent my husband up to inquire, only to find out that she never placed the order at all. To make matters worse, she had the audacity to charge us for the soda. This was a seriously poor experience, and I believe she should not be working at the counter."