Applebee's Riblets Applebee's Riblets

Tender pork riblets smothered in tangy BBQ sauce, served with fries and coleslaw.

Applebee's

Applebee's

10040 Lapeer Rd, 48423, DAVISON, United States

Pubs • Grill • Salad • American


"Hello there I wish to share a concern As a long time customer of this franchise in Davison Mi. Over 25 years now . Twice in the last month when asked By the same 2 gentlemen at the front door where we would like to sit i stated booth not by the window as its cold and drafty by the window -8f outside and hardly any heat in the window section And both times we Were placed by the window. The first time I blew it off tonight when one of the same young gentleman took me over to the same exact spot same booth by the window. I looked at him and pointed to the half empty seating in the center of the restaurant and said no id like to sit there he stated/ We have no servers for that area ,really because there's 2 servers there now serving 3 tables Ok whatever with in 10 minutes of being placed at the cold window seating I look over and he seats 3 more tables where I wanted to sit . At this point I'm fuming and almost walked out but to salvage my night out with my wife . I let it go . I am at a loss as to why your door greeters or whatever there title is have zero clue what customer service is about . When asked where to sit when I state booth not by the window I expect to be seated not by the window and not lied to about why I cannot sit where clearly there are open tables and plenty of available servers . This is not even during the busy rush of prime dinner time . Clearly the Davison Mi. Store Greeters Need training in customer service or customer relations . The servers cooks on the other hand all do an outstanding job . But you need to address the two Young gentlemen that greet you at the door and take you to your seating. Until this lack of customer service is addressed I will not be returning to Applebee's to spend my hard earned money to sit in a freezing booth near the window .When on both occasions I requested not to be placed there ."

Applebee's Neighborhood Grill

Applebee's Neighborhood Grill

2440 Ontario Dr, St Johns, MI, 48879, SAINT JOHNS, United States

Grill • Burgers • American • Sandwiches


"I 've had good experiences with Applebee 's in the past, but not this time. The food was okay but could have been better. Some of the chips with our appetizer were stale, and the broccoli in the pasta was undercooked. When we arrived, we were told we would have to wait 15 20 minutes for a table, without explanation. There were several empty tables the restaurant was nearly empty, and there were several staff standing near the kitchen conversing. Upon further questioning, the hostess shared that they were short staffed. Perhaps if the hostess had stated something like we are short staffed today, so would you mind waiting 15 20 minutes? You can sit in a booth and look through the menu and sip on some water while you wait, it would have been a more pleasant experience from the start. Instead, we had to stand and wait for a table due to the limited seating area of the already crowded waiting area. I observed throughout my visit that a few minutes after we were seated, people began to get seated immediately. I also observed that several staff members, at least 2 3 at a time seemed to have time to converse. Our server was friendly enough but was not extremely attentive. Unless management improves and puts customers first here, I would not return. In addition, hostesses should have much better conversational and people skills. If I ever ordered again, I would order takeout to avoid being treated like a number."