"I made the mistake of ignoring the negative reviews for Root 25 on Yelp, OpenTable, and Google, thinking they wouldn't apply to me. My group of three chose Root 25 for an early dinner at 4PM, wanting a quiet place where we could sit and talk without feeling rushed. Upon arrival, we found the restaurant virtually empty except for a few people at the bar. After waiting for 5-10 minutes, we had to go into the kitchen to ask for help. The manager seemed confused and told us to sit wherever we liked, even though we were in the breakfast area and not the patio as advertised. The service was just as bad as the online reviews had warned, with long waits for menus, water, and any attention from our server. The food, while decent, was overpriced for the portion sizes. We decided not to order anything else that needed to be cooked, as the service continued to be slow and disappointing. When we finally received the dessert menu, it took another 10 minutes for our server to return. Our bill, totaling $80 before tip, was outrageous considering the subpar experience we had. Overall, this was one of the most disappointing dining experiences I have ever had."
Baby Kale Caesar
