Bacon Cheddar Crisp
Rally's

Rally's

7843 US-42, 41042, Florence, United States

Cheese • Chicken • American • Desserts


"Go anywhere else to eat but here. Worst management and customer care I?ve ever seen in my life!!! I was here at 12:30 am to pick up an Uber Eats order. I sat at the drive thru for a couple minutes and no one responded. I looked up store hours and itsaid closes at 2 am. I pulled off and noticed employees inside. I parked and called the store and no one answered. I was stillsitting in the parking lot with the phone ringing and watched two employees take out garbage and proceed to thier car and gaspowered bicycle to leave. No one even acknowledged me. Had the employee I was parked next to simply stated they were closed, Iwouldn?t be writing this. All the lights were still on, but I left. About 1:30am I got another order. I go back to the store(where I am sitting to write this) and everything still looks the same except no employees. There was a line of cars in thedrive thru about 5 or 6 deep. I watched them slowly pull away as they realized the store is closed. Since the person in chargedidn?t turn off Uber Eats, I?ve now wasted over an hour of my time and my customers (and also yours) aren?t getting thier meals.This is unprofessional, and inconsiderate. I hope there will be consequences for the employees for this. I already know thestore will have consequences of loss of sales since Uber will suspend your sales for atleast 24 hrs and word of mouth isterrible for business. I absolutely will copy and paste this into Google reviews as well as Yelp. I also probably will notaccept any deliveries from your store either. This happens all too often for me to not say anything. Thank you for yourtime. October 18, 2022?update: Just received a phone call from I assume the store manger in reference to a complaint I sent twonights ago. She was so rude and unprofessional. She told me she will make sure I am blocked from picking up from her store. Thiswas after she told me her store has to close early at times bc of scheduling and that they?ve been doing it for m"

Rally's

Rally's

1004 3rd Ave Chula Vista, CA 91911, United States

Burgers • American • Fast Food • North American


"Customer service needs improvement big time with the girls working up front tonight. I went through the drive thru because I thought I could use my form of payment thru there. I was regrettably wrong, the young woman told me I would need to get out;walk up to window and pay. (I had back surgery recently, so I?m still working on the walking and standing part. she directed meto one window then she directed me to another window. At that point I stopped and asked the girl which window because I did tcome there to play little games. I was charged and I waited the eight minutes they told me it would take to get my food. Iwatched them load my fries into a box and the box into a bag , take it in the back then bring it back take out of the bag andput in another bag with the burgers I ordered. At that point I felt something was tampered with. Once my husband and I got home, oh my goodness I couldn?t believe when I started to eat my loaded fries. They had so much salt on them that I could?nt eventake more than three bites, I felt my heart pumping out of my chest. This was by far the worst fast food experience. I willnever go to a Rally?s again. Measures should be taken with those young women, you don?t do that to people or their food. I hopeI don?t get sick! Stay away from 3rd Ave Rally?s especially if you have high blood pressure! They got 1 star because that?s thelowest, but they don?t even deserve that."