Baguette French Toast
Matchbox

Matchbox

2911 District Ave.VA 22116, 22031-2279, Merrifield, United States

Pizza • Asiatic • American • Bar-lounge


"I made a reservation several days before to eat on Saturday with my family. Our reservation was for 6 pm for 3 and we arrived at 9 minutes before 6. There was a couple and a single guest in front of us waiting to be seated. While we waited a couple walked in and past everyone waiting in line and went right to the front without saying a word. I spoke up and said there were others in line in front of them. Within a minute we were speaking to the hostess. She asked us to wait until our reservation time and they would seat us. We stepped to the side and waited and watched 3 or 4 other groups being seated. They were not swamped and I am pretty sure two of those groups did not have reservations. When 6 pm arrived we were led to a table. We had asked for barrel room seating and so we went through the entire restaurant. What was interesting was that the restaurant had about 40% of the tables empty. The barrel room has 8 booths and 3 tables. Only 2 booths and none of the tables were occupied. So less than 20% occupied where we asked for seating. I probably shouldn’t make any assumptions but I will. I spoke up and my family was punished for expecting adults to wait their turn in line. I love their pizza but I really just made my last visit. I have made a couple of complaints about the wait staff which I never do anywhere. But the folks they have working at their Merrifield location don’t seem to be interested in treating guests like guests."