Baja Chicken Bowl
Baja Fresh Mexican Grill

Baja Fresh Mexican Grill

1020 Shaw Ave Suite B, Clovis, CA 93612, United States

Steak • Cheese • Mexican • Salads


"I used to go to this location all of the time (about 3x a month for over a year). I got to know the manager very well and loved the place! My husband and I haven 't been going as much lately since we have been trying to eat better and save money but the last 2 times that we have gone, we have been quite disappointed. Today we went in only for chips and a drink and it was pretty crowded. It looks to me like they are under new management, as I no longer recognize the people that work there and I had never seen the lady that claimed to be the manager before. First off, neither of the people at the front (one lady and one man) had a name tag on so I can 't tell you who they were. The man tried to tell me that I couldn 't order just chips, that I had to order either chips and guac or chips and salsa. So after going around in circles with him for a while, the lady finally came over and said yes you can order a bag of chips for $1 so we ordered 2 and a soda. The Coke Zero was out when my husband went to fill our cup- no big deal though. I understand that this happens, especially when a restaurant is busy. Then I asked for the $1.05 that was left on my gift card back in cash (in California it 's a law that you can get the cash back off of your gift card if the remaining balance is under $10). She told me that I couldn 't do that because the owner specifically told her they don 't do that at this location. I explained to her that it was a law and she said that she would make a phone call to the owner to show me that they weren 't allowed to do it. So I waited while she helped 3 other customers in front of me and then called. She stepped away from the register but I could still hear her conversation and heard her say yes I know we can do it but I don 't remember how . She then hung up and came over to me and asked me to read the back of the gift card (in a quite condescending way) and the gist of what it said was no cash back except required by law. I then proceeded to pull up the law on a .gov website and showed it to her. She grabbed my phone from me and started scrolling around. She finally wound up giving me the $1.05 but was just so rude the entire time. I was trying to be polite and explain it to her; however, she did not seem to care one bit. I 'm glad I used up my gift card, as I will not be returning here! New management is terrible. Chips and soda tasted fine but it 's pretty hard to screw those up."