"I was extremely embarrassed by my experience at this restaurant. I had recommended it for a birthday celebration and my family drove an hour to get there. Our server was friendly, but no one seemed to notice when our food was significantly delayed, despite our repeated inquiries. The food itself was disappointing - the spinach artichoke dip was watery, the Manchego with olives only came with three olives for five people, and the falafel dish only had half a patty with a pile of lettuce. The hummus and pita were decent. Two of us ordered risotto, one with shrimp and one with salmon, but both proteins were overcooked. The chicken sandwich was passable. The restaurant attempted to make up for the mishaps by comping us two desserts, but the atmosphere had already been ruined. The chef came to our table to apologize, revealing that our order had never been processed because the printer had run out of tape. I was upset and humiliated, especially considering I had never had a bad experience at this restaurant before. Despite the high cost, the meal was far from satisfactory."
