Barramundi
Twigs Tavern Grille

Twigs Tavern Grille

401 6th St SW, 55902, Rochester, United States

Beer • Wine • Full • American


"I will start out by saying I made a reservation for 2, a day in advance for Friday evening, as I know they get busy. I had to make an addition to our reservations (1 person and room for a stroller), so I called to make sure that would be okay and to adjust that accordingly. The person who answered my call made sure that could be accommodated and stated it would be no problem and that our table would be indoors and they even changed our table so that it would no longer be a high top table like originally planned so that it could be easier for the stroller. We arrived to our reservation at 6:30 right on time that evening and were brought outside to be seated. I made sure to say something to the wait staff and said we requested an indoor table and being seated outside would not work for us, as we have an infant with us that does not have a jacket, hat or mittens and the sun went down. I was greeted by the manager who told me that they had no spots for us indoors and attempted a pity solution of “we could get a blanket”. You can get me a blanket in a restaurant but not a table for me that I reserved and spoke to someone about being indoors and be accommodated for our stroller? Instead, management would rather have me take my preemie infant outside and sit when the sun is clearly down and it was clearly going to get colder? There was no “I’m sorry, we gave your table away” or “I’m sorry we didn’t plan accordingly and timing isn’t working out the best for our table” or even a “you can take a seat here until we have a table for you”. It gave us a bad taste in our mouth. It was a horrible experience for us. Mind you- I’ve been a restaurant manager before. I’ve been on the other side and I’ve also been a server (8 years of experience). Super disappointed at the lack of care or acknowledgment of the problem."

The Fireplace

The Fireplace

Manor CircleAUQLD 4212, Sanctuary Cove, United States

Pasta • Coffee • Seafood • High Tea


"I hate to write negative reviews, but I think this type of feedback is particularly important, so in a restaurant with this price point. the main problem lies in the service provided to us, while we arrive at this location. I waited a solid 20 minutes with my partner (it was a special date for us) without a single word from each of the employees. in the did I have my neck for a good give minutes trying to take the attention of all the workers. many flat out avoided eye contact with me it felt as finally my partner stood up when we got a little flustered. only after we stood, someone came to us and asked if there are any drinks we want. we have refuted and said that we are ready to eat and just let us order (the drinks would have been great in the first 20 minutes.) they took quickly or drank the order and began to run what we need to call them back because we explained that we wanted to order food already and that they gave us no chance to forward our order. a few minutes later they came back with our glasses and poured my partner her wein. Unfortunately, the glasses had on them and this is again a little regret, for this price point, it is only expected that they do not have to drink a beautiful wine from a sociable glass, for which the personal apologises and made us available a free glass. for me I had to ask the waiter on water, which was a little regrettable. I feel to supply water in a beautiful operation is a mere minimum or at least ask if they want a glass (that I really did, it was a really hot day and I was chewed) after this debacle it was a pretty similar experience that waited for someone to make the scary that reveals us to this point rather. I say that eating was excellent. the place was quite boring (outside is beautiful, but unfortunately they are sitting in a rather dated room) and then there is the service. overall will not return hope, it was just a bad day."

District

District

1350 Euclid Avenue, Cleveland, 44115, United States Of America

Dining • American • Bar-lounge • North American


"A disappointing dining experience to say the least. The establishment was completely empty at 5pm. First red flag. Nobody. In the theater district no less on a Thursday night, right before graduation. Ordered the tuna sashimi, Cleveland onion soup and a filet. The tuna wasn't bad, but zero sauce ? no soy, no ponzu. Lots of avocado and fluff. Not bad though. Cleveland onion soup was very tasty. Best item I ordered. For some terrible reason our entrees were served three at a time. We had nine in our party, 9, then after waiting at least 5 minutes, no joke, three more came. Then, again, after waiting five more minutes, the final three came. It took at least 10 minutes from the first entee placed to the final was set. Food was cold by this time. Ridiculous. Our server was completely unfazed serving us this way. More on him later.Then my entree. I ordered my filet medium. When served, by just looking at it, I could tell it was under temp. I sliced it, and it was blue rare. Very cold center. After waiting a couple minutes, we found another server to take my food back for a recook. Everyone was finished eating at this point when my food was returned. Only now it was still rare, was a slightly less cold center. I think it just sat under a heat lamp. I was starving and couldn't wait for a third recook. Ate what I could. The quality of the meat seemed great, unfortunately the chef there clearly could care less about proper temperatures. No manager appearance either...... Our server forgot drink orders, couldn't be found, and auctioned of food at the table. Just couldn't grasp marking a table as to who got what. On the way out, we saw a cook relaxing at the bar, guess he had a rough shift,,,,, it 6:30....... So many choices to dine downtown, this is not one to impress a guest."