"We were seated promptly and placed our drink and appetizer orders. However, our server did not return and we had to get our own straws from the bar. After waiting 45 minutes without receiving our appetizers or drinks, we asked another server for assistance. Despite seeing our server socializing at the bar, she ignored us. The manager eventually came to our table and informed us that our order had never been placed. After waiting an hour, our appetizers finally arrived, but they were unimpressive. We decided to just ask for the check, which initially included the full meal. They adjusted the bill for what we had not received, and we paid and left. Several other frustrated tables also left without eating. The manager's attempts to rectify the situation were appreciated, but we were disappointed that no compensation was offered for the inconvenience and poor service. Our original server seemed more focused on the bar than the tables she was serving. We ended up getting takeout from Hard Eight instead. Unfortunately, this experience has deterred us from ever returning to this restaurant, and we would not be surprised if it goes out of business soon."
