Belgian Waffle Sundae
White Castle

White Castle

11979 Paul Mayer Ave, 63044, Bridgeton, United States

Drinks • American • Breakfast • North American


"Drive Thru order- 10:23pm- Sunday, September 4, 2022 Ordering process seemed rushed. Once we FINALLY got to the window, our payment was rendered and our beverages handed out. After waiting a few minutes our food was handed out. After pulling away fromthe window we discovered that nothing we ordered was correct and we assumed that they had handed us the wrong order. I proceededto try to get someone's attention to correct the problem, but was unsuccessful because the store doors were locked and no onewas paying attention to anything other than what was behind the counter. I walked up to the drive thru window, due to a longline of cars, and was immediately informed by the person at the window that they had realized they had given me the wrong orderright as I pulled away. My impression was that person at the window found it amusing due to the fact that he was smiling. Ihanded the wrong order back and was handed the correct one back. The fish nibblers had a strong bitter aftertaste as if the oilthey were fried in was old. The chicken on my sandwiches tasted the same. We were not given any forks for our cheese fries whichmakes them even messier than they already are, which wasn't the first time that happened. I WILL NOT be returning to thislocation. Update: September 10th Someone from the store called me back after I filled out the online survey and offered arefund. As of today, my bank account is still not showing said refund. FK this location!"