"EDIT the business did provide a full refund without us asking for it for the entire order including what we received and went out of their way to offer many sincere apologies.1. When we went to puck up order, they could not find the order for about one hour, despite us showing them emails, invoice and order numbers, receipts. Finally found order which was now going to arrive late.2. Finally get food- Food order was wrong. All of the sandwiches and actual lunch portion was missing and we only had dessert. Because of #3, we ultimately had to order pizza for our hungry guests.3. NOT REACHABLE. Multiple people tried to call, tried to reach other goddess and the grocer locations too incase they could transfer us, and just any number we could find so that we could get out lunch. My family that spent months planning this day, instead of enjoying it, were stressed and desperately trying to reach anyone through any route we could find. With not any success after about 45 minutes of trying."